November 26，The "China Customer Contact 188bet game Award Annual Award Ceremony" sponsored by the Customer Contact 188bet game Professional Committee of the China Electronic Commerce Association was held at the China World Hotel in Beijing，Tujia won the "2017 Customer Contact 188bet game with the Best Customer Reputation"，Zheng Yue, Vice President of Tujia Platform Service 188bet game, was selected as the "2017 Outstanding Manager Award"。

The China Electronic Commerce Association Customer Contact 188bet game Professional Committee (hereinafter referred to as: the Committee) is an organization directly affiliated to the China Electronic Commerce Association。The special committee passed the "two reviews and three public reviews" (the two reviews are a combination of public review through social media and review by the special committee's assessment working group，Three Gongs are "public，Fair，Fairness”) is the basic principle to carry out recommendation and organizational review，Based on the customer contact 188bet game industry，With members of the special committee as the main body，All member units in the industry conduct selection work for the supplementary general evaluation guideline，Innovation in management、Service Innovation、Technological Innovation、Customer reputation、Recommendations from organizations and individuals with excellent customer experience，Finally selected outstanding units and individuals of the year，To realize the publicity industry，Publicity Benchmark，Improve industry operation level，The goal of promoting sustainable innovation and development in the industry。

Tujia Platform Service 188bet game has been established for 6 years and is mainly responsible for customers&Merchant Services、Complaint Acceptance、OTA supported functions。At present, a mature and stable business level and a complete management system have been formed，And the first B&B company to implement 7*24 hours service。With the professional efforts of the customer service 188bet game，Tujia’s customer satisfaction remained stable at over 99% in 2017。The user review satisfaction rating on the Tujia platform also exceeds 4 all year round.6 points (out of 5 points)，98% of users commented that they would stay again and recommend to relatives and friends。

Zheng Yue, Vice President of Tujia Platform Service 188bet game, is a senior expert in the tourism industry，Has nearly twenty years of practical experience in the tourism industry，Proficient in air tickets、Hotel、Operation management of tourism e-commerce and call 188bet game。Under her leadership，Tujia Platform Service 188bet game from scratch，Sincerely serve every user，In turn, it sets a service benchmark for the industry。

For this award，Zheng Yue said: “Thank you to the special committee for recognizing the Tujia Platform Service 188bet game and myself。Tujia Platform Service 188bet game has been under construction for 6 years，In management system、Talent training、We have stabilized the leading level in the accommodation industry in terms of data management and innovative services。We will continue to uphold the professional attitude in the future，Continuous service innovation，Create a more reliable homestay booking platform，Let users have a better homestay experience。”