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4Evening of July 7th,Well-known scholar Yu Jianrong posted on Weibo,Book hotels near Changsha South Railway Station on 188bet mobile,Encountered “selling dog meat”,The actual hotel checked in does not match the name of the hotel booked,When communicating issues with the hotel,There was even a risk of physical conflict。
To this,Fliggy responded to the media on the morning of April 8th,Have called Mr. Yu to sincerely apologize,And take the hotel involved offline。Error in location labeling、The hotel’s name does not match its reality,Technical revision and qualification investigation in progress,188bet mobile dealt with strictly,We will never tolerate problematic service providers。
Noon on April 9th,188bet mobile’s official Weibo statement again: Take this as a lesson,Strengthen platform governance by drawing inferences from one example to other cases,Strengthen platform merchant information verification。From now on,If a user books a hotel on the 188bet mobile platform and finds that the hotel name or address does not match the platform information,Once verified,Offline the hotel involved immediately,And compensate the booking users: those who have checked in,Compensation for the first night’s room rate;Not checking in,Refund and pay the equivalent of the first night’s room fee。
According to feedback from netizen Yu Jianrong on Weibo,This kind of situation is not an isolated case on the network platform,Yu Jianrong also called on relevant departments to intervene on Weibo。
Fliggy previously stated in a reply to the media,The platform has a dedicated team to regularly calibrate and update POI information,The frequency of information approval and update 188bet mobile increased in the future,Provide users with more accurate services。Fliggy said it will designate 2018 as the year of rights protection,We will vigorously rectify business chaos and industry chronic diseases that are unfair and unreasonable to consumers。
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