People’s Daily Online 188bet online sports betting 3·15 Complaint Platform (hereinafter referred to as the “Platform”) January 2019 188bet online sports betting Complaint Public Opinion was released today，The platform received a total of 77 valid complaints in January，up nearly 12% month-on-month。68 complaints involving online travel companies，9 articles involving various provinces，Complaints from online travel companies accounted for 88% of the total complaints.31%。

Data display，188bet online sports betting complaints in various provinces，Involving Fujian、Sichuan、Anhui、Guangdong、Guangxi、Shanghai、Chongqing、8 provinces and municipalities in Yunnan；Online travel company，The complaint involves Qunar.com、Ctrip、Flying Pig、Tongcheng、Tuniu、Mafengwo and other 7 online travel platforms。As of now，The comprehensive response rate of the platform in January is 85.71%，The average processing time for each complaint is 2.6 days，Help netizens recover travel losses 254987.36 yuan。

According to platform statistics，There were more complaints about airlines and hotels in 188bet online sports betting complaints in January，Accounting for 75 of the total number of valid complaints.32%。Aviation，It is difficult to get a refund if the flight is canceled for any reason、The problem of high handling fees for refunds, changes or changes is more prominent；Hotel，There are many disputes about unsubscription and non-refundable fees。Also，Also for 188bet online sports betting agencies、Scenic Area、Transportation、Complaints from tour guides, etc.。Among them，Cases of being defrauded during 188bet online sports betting shopping are still one of the hot spots for complaints。

Netizen Mr. Wang bought a jade bracelet and a Pixie at the Zhen Huan Pavilion Crafts Store in the Tianlong Babu Film and Television Base in Dali City, Yunnan Province under the guidance of a tour guide，After comparing later, I found that the merchant’s price was inflated，Item is not worth the price，After contacting the merchant，Told that no return or refund will be given。Later adjusted by Yunnan 188bet online sports betting Law Enforcement Corps，Both parties reached an agreement，Langhuange Arts and Crafts Store has refunded the full amount to Mr. Wang。

Netizen Ms. Liu encountered even worse fraud。“Go shopping at a jewelry store in Beihai, Guangxi under the guidance of a tour guide，During this period, I purchased several pieces of jewelry (rubies) from a store claiming to be Chow Tai Fook Beihai Store.、Sapphire、Diamond)，The seller said it is of better quality than Vietnam、Cheaper。After returning home，Go to a regular jewelry store for appraisal，Found that they are all synthetic imitations，”Ms. Liu complained，The store’s malicious fraud caused financial losses to Ms. Liu。This complaint is still pending feedback before the time of publication。

Concerning the phenomenon that consumers are frequently defrauded when traveling and shopping，People’s Daily Online 188bet online sports betting 3·15 Complaint Platform calls on tourists to be more vigilant when traveling and shopping，Purchase travel products rationally，Buying jewelry common in tourist attractions、Emerald、Jade、Please be careful with valuable commodities such as medicinal materials，Be careful when encountering products that are significantly lower than the market price，Don’t be greedy for small gains and suffer big losses。

*Source of this 188bet online sports betting: People’s Daily Online, Author:Li Yi,Original title: "188bet online sports betting complaints increased by 12% month-on-month in January，Being cheated when traveling and shopping is still a hot spot for complaints》.