The sudden epidemic is undoubtedly a crisis for the 188bet sports betting industry，However, this is not the first time。The Tongcheng entrepreneurial team encountered the SARS epidemic in the second year after its birth，Not only did we survive it，And found new opportunities。An important juncture in the industry-wide fight against the epidemic，As a "passer"，I would like to share Tongcheng’s experience of defeating SARS and some recent personal thoughts with the majority of 188bet sports betting practitioners。

Different epidemics, same persistence

January 20, 2020，Experts confirm for the first time the possibility of human-to-human transmission of novel coronavirus pneumonia，National epidemic response measures have also been rapidly upgraded，The happy and peaceful New Year atmosphere quickly solidified，The Spring Festival Golden Week that the majority of 188bet sports betting practitioners have prepared for several months has come to nothing，What follows is huge pressure to cancel or change orders。

In just a few dozen hours，Nearly a thousand Tongcheng cadres and front-line colleagues returned to work or worked from home after their vacation，Front-end customer service staff and back-end development and support staff quickly entered combat mode，The average front-line customer service person has to serve more than 200 users every day，13 hours of overtime per capita。Our partner 188bet sports betting customer service outsourcing team，When the team cannot concentrate on work，Send equipment to colleagues’ homes one by one，Enabled "Home Sitting" mode，Just to shorten the waiting time for anxious users during this extraordinary period。

Even when the workload has increased several times，Our front-line partners can still adhere to the value of “customer first”，To help users reduce the loss of hundreds of yuan，They will insist on making more than a dozen calls to patiently communicate and coordinate。In the face of 188bet sports betting，I am touched by the persistence and tenacity of my partners，It makes me even more happy。188bet sports betting is coming，Business has been temporarily affected，But the team’s belief and persistence are still there，This is our confidence to overcome the 188bet sports betting。

Don’t flinch in the face of 188bet sports betting，This is the first rule of survival that the Tongcheng team learned when it was born。Tongcheng’s business did not go well at first，Another SARS 188bet sports betting，The company is getting worse，The team once doubted whether the company should shut down。The founders discussed it many times at that time，But in the end we chose to persist。The 188bet sports betting seventeen years ago did not defeat us，On the contrary, it created Tongcheng Group with more than 10,000 employees today。

Seventeen years have passed，Although the epidemic has changed，What remains unchanged is the Tongcheng team’s persistence in ideals and beliefs。Gathering people’s hearts，It is our first step to overcome the current crisis，Whether it is the entire 188bet sports betting industry，It’s still a specific enterprise，This is the case。a few days ago，I recorded a series of public welfare courses in response to the epidemic at Tongcheng Business School，I just hope to share Tongcheng’s and my personal experiences with all practitioners。

In addition to fully supporting the fight against the 188bet sports betting，We still have our own responsibilities

Any enterprise，A citizen，Everyone should remember their responsibilities。In this time of crisis，In addition to fully supporting the country’s fight against the 188bet sports betting，We must also fulfill our responsibilities seriously。For business operators，Whether you want to persist is not only related to the success or failure of your own career，It’s more about every employee and the families behind them，It is also about the restoration of social confidence；Should you grit your teeth and continue with the temporarily frustrated business?，Not just cost and profit calculations，Also think about what we can do about the current crisis。

In the early stages of the outbreak，Tongcheng’s various business units withstood the surge in chargeback pressure，Through comprehensive investment in technology and manpower，Fulfilled our service commitment to users。In response to the 188bet sports betting，Tongcheng Group has launched a crisis emergency guarantee fund of 200 million yuan and continuously upgraded the 188bet sports betting refund and reform guarantee measures。

At the same time，We also actively use our own travel and vacation big data resources，Provide users with national 188bet sports betting big data query service，Proactively open flights for confirmed patients with the same itinerary、Train number inquiry service，Doing our part to protect against the 188bet sports betting during the Spring Festival return peak。

As a 188bet sports betting practitioner and entrepreneur，I personally donated 1 million yuan，Used to reward and rescue outstanding medical workers of the Suzhou medical team who went to Wuhan。Also，Tongcheng Business School has opened a special public welfare class on "How Entrepreneurs Can Survive the Epidemic Crisis"，Invite the 188bet sports betting industry severely affected by the epidemic、Entrepreneurs in the catering industry give live lectures to entrepreneurs，Calling everyone to cheer up，Together with difficulties。Just one week，Nearly 100,000 entrepreneurs have participated in the live broadcast class。At the same time, Tongcheng Business School will open "Entrepreneurship Charity Consultation"，Plan to help 1,000 entrepreneurs one-on-one，Answer the puzzle，Diagnostic Mode，Working together to overcome the difficulties of the epidemic。Tongcheng Capital will also establish a new 50 million yuan angel fund，Helping outstanding entrepreneurs find opportunities in the capital winter。

Work together, cooperate internally and externally, and overcome the 188bet sports betting

We are confident enough to defeat the epidemic，But the short-term difficulties facing the 188bet sports betting industry still require the entire society、The entire industry comes together to find a solution。In view of the difficulties faced by the current industry，I put forward the following suggestions or initiatives: First, comprehensive use of administration、Financial and other policy tools alleviate the tight liquidity problem faced by small and medium-sized 188bet sports betting enterprises，For example, the service quality deposit of the travel agency can be temporarily returned, etc.；Reducing administrative fees as much as possible，Consider business tax exemption，VAT, etc.，Helping 188bet sports betting companies solve liquidity difficulties；Second call to encourage state-owned enterprises、Big real estate developers and landlords are exempted from 3-6 months for small and medium-sized travel agencies and hotels、Rent for B&B properties；Encourage travel agencies、Hotel management companies and other small and medium-sized 188bet sports betting companies actively help themselves，Don’t complain，Positive action；The third request is that local human resources and social security departments provide 3-6 months of employee training subsidies for small and medium-sized 188bet sports betting enterprises such as travel agencies，Help companies develop their “internal strength” during the crisis，Gathering strength for industry recovery；After the fourth epidemic is effectively controlled，Requesting all local governments to make every effort to restart the domestic 188bet sports betting market，Visit the clear mountains and green waters、Returning to nature is an important starting point for revitalizing the consumer economy in various places，Local governments set up special incentives to encourage travel agencies to organize groups，The Ministry of Culture and 188bet sports betting takes the lead in encouraging large wholesalers、Led by a large travel agency，Strive to restart the outbound 188bet sports betting market as soon as possible。

No winter is insurmountable，There is no day when spring will not come。We will meet again in the world after the 188bet sports betting，Don’t let the 188bet sports betting come in vain，We can make the team more cohesive during the 188bet sports betting，Keep up the good work，Ready to start a business after resumption of work，This is what we can do to the country、The greatest contribution to society。

*Source of this article: People’s Daily Online 188bet sports betting,MadeAuthor: Founder of Tongcheng Group、Chairman、Wu Zhixiang, Dean of 188bet sports betting，Original title: "Born to Death，Seeking opportunities in crisis—a travel veteran’s self-report and appeal during the 188bet sports betting》.