Since last year，Many airlines have launched unlimited flight packages。As soon as the product is launched，Exceptionally hot sales。

However，While sales are booming，Complaints about various products including "Weekend Fly" are also gradually increasing。Especially in recent times，As everyone travels more，Many 188bet mobile login have encountered difficulties in redeeming air tickets，Some 188bet mobile login also encountered flight cancellations after redeeming their tickets、Problems such as being adjusted。What is the situation？How should 188bet mobile login protect their rights and interests？

Recent，Just after the Qingming Festival，The May Day holiday is coming，The number of people traveling and planning to travel has increased significantly，The number of consumers choosing to redeem air tickets is also gradually increasing。However，A consumer found out，Air tickets for products like "Fly 188bet mobile login" are not easy to redeem。Mr. Shi said: “The agreement is only for May Day, so don’t use it，April 30 and May 2、3rd、4th、It should be usable on the 5th，But now when I click directly to query，Flights are not displayed。Do not enter from the free flying platform，Direct flight inquiry，Flights are available。”

In use，Consumers also found，Once the flight you booked is canceled or delayed，Even if it is not your responsibility at all，Also counted as a consumer breach。There are also consumers unsubscribing from "Fly 188bet mobile login"，Also encountered various obstacles。Ms. Zhou said: “When I asked to withdraw from ‘Fly 188bet mobile login’，They said no，Because the rule of ‘Fly As You Like’ is that as long as you have redeemed the ticket, it cannot be refunded。But my appeal at the time was that I encountered this problem (flight was adjusted for no reason) the first time I redeemed it，And it’s your reason，Want me to refund the ticket，I haven’t used the rights yet。”

Industry sources revealed，Normally，Airlines will reserve a small number of seats on corresponding flights for 188bet mobile login who have purchased annual services，But if the quota is full，Other 188bet mobile login will not be able to continue to redeem。As for how many places there are，Airlines need to compensate for the loss of some frequent flyers and regular passengers、A trade-off between limiting the number of redemptions for fly-Xpress passengers。

In addition，Reported by many consumers，When using "Xixinfei" products，If a dispute arises, 188bet mobile login need to file a complaint，Manual customer service is difficult to call，The complaint has not been resolved yet。

The reporter called the customer service numbers of multiple airlines several times to try to communicate，But the customer service has not been connected yet。The reporter then consulted by leaving messages on the official website and App，No valid response was received。

A staff member of a well-known complaint platform said in an interview recently，The total number of complaints about "Fly 188bet mobile login" has exceeded 400。

To this，Aviation expert Zeng Tao said，These one-time payment aviation "annual service" products are actually only effective for some consumers with fixed needs。“Infinite flight products are products calculated by airlines，Not a welfare gift package，The usage conditions are quite harsh，Cannot accumulate miles、Cannot be endorsed，Automatically abstain if 188bet mobile login go back on your word 3 times, etc.。Some high-density routes are difficult to make money back，For example ‘Shanghai-Guangzhou’，The air ticket itself is cheap，It doesn’t make much sense whether 188bet mobile login use this unlimited product or not。The typical tourist route ‘Shanghai-Lhasa’ is theoretically cost-effective，But how many people can enter Tibet multiple times？Infinite Fly products are not suitable for daily travel and business，Suitable for users with fixed needs。”

Wu Bo, a lawyer at Jiangsu Subo Law Firm, thinks，The agreements between products similar to "Xixinfei" and users are standard terms，The party providing the format terms，The rights and obligations between the parties should be determined in accordance with the principle of fairness。For rules that are prone to ambiguity，Reasonable means should be used to draw consumers’ attention to terms that exempt or limit their liability，And explain the clause。Wu Bo said: “Its promotion method，I think there is no problem from a business perspective。But from a legal perspective，Be sure to give clear reminders to consumers，Tell him there are so many restrictive clauses。If 188bet mobile login have special requirements for product refund，I think it should also be included in the terms，And clearly remind consumers。”

Then，How consumers can protect their rights and interests？Xie Long, a staff member of the Complaints Department of the China Consumers Association thinks，After the purchase occurs，The buyer and the airline are in a sales contract relationship。When the consumer has paid the corresponding amount，Airlines also need to provide corresponding services。If losses are caused by the airline temporarily adjusting flights，Passengers can request compensation，If necessary, 188bet mobile login can complain to the consumer association or file a lawsuit in court。Xie Long said: “There is no way for consumers to complain，Communication with the airline is not particularly smooth。If reconciliation fails，Consumers can also complain to the Consumers Association，188bet mobile login can also complain to the administrative department，188bet mobile login can even file a lawsuit in court，The time limit for litigation is generally three years。”

*thisTextComeSource: CCTV, author: Qian Cheng, original title: "The number of redemption tickets is not transparent、It is difficult for 188bet mobile login to complain. The airline’s “Fly on Weekends” product has been accused of being “very disturbing”》.