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March 15,As a leading domestic 188bet product solution provider, On the Road will join hands with Miaoji 188bet, a leader in artificial intelligence technology, for the first time、Gathered at Hangzhou Overseas Crown Hotel with "Jac 188bet", a global hotel wholesaler from the UK。This tourism industry exchange salon focuses on the theme of "Smart Connected Machines and Wine for Wonderful 188bet",Let’s discuss the combination of artificial intelligence and tourism,Making high-quality air (ticket) and hotel (hotel) products easier under the artificial intelligence model、Serve practitioners more efficiently,Let artificial intelligence become a new production factor for 188bet。
The following content is compiled based on the guest speeches:
Good afternoon everyone!I am Wang Xiaowei, Director of the 188bet Aviation Division on the Road。Traveling on the Road takes products as the core to provide services for everyone,Mainly based on air tickets + fragmented resources,Air tickets + customized services and destination services to provide you with suitable 188bet products,As a veteran employee of the Aviation Division, I would like to briefly introduce to you how we provide services to our customers。
How to effectively solve communication costs?
Have you ever encountered the following problems when making 188bet plans for yourself and applying for air tickets to customers,For example, when we are making an inquiry,Reply very slowly,Or the corresponding operation is performed three times、You will be very impatient when five changes are made,Or when the formation is confirmed the next day, it is already a different docking person,Resulting in increased communication costs。
The core competitiveness on the road is to be infinitely close to customers and resources,Currently serving 16,000 customers。How do 188bet serve these customers on the road?I think,We have the following three major advantages。
The first one is our resource advantage.
Advantage routes on the road,The long-term is mainly Europe and America,Short-term refers to Southeast Asia and overseas electronics。When abroad,When customers need coordination of some overseas resources or when guests need some coordination when traveling,We can provide services seamlessly with the United States,Currently,Hundreds of airlines have established cooperation with us。
The second advantage is professionalism.
Our professional team provides 188bet with professional solutions,The professional team is mainly professional sales and operations,Customers who cooperate with us should be able to experience a sales plus an operation, one plus one-to-one service for 188bet,More than just understanding your product,Also understand the customer’s products,Provide value with our products combined with customer goals。Our operations also have requirements,Required to deeply understand customer needs, coordinate sales and integrate resources to provide 188bet with services。
The third advantage lies in our service.
The characteristic of our service is 24 hours,Whenever 188bet need help,A phone call、A text message、188bet can contact us on WeChat。Of course,Only service time is not enough,Combining resources and expertise,Provide service standards for everyone、Service process to request our team。
For example, 1+N plans will be provided before the trip。For example, when in the row,We will operate the sales and will give you a warm reminder after issuing the ticket,Or when your guests need help changing their itinerary at the airport,We will contact the airline urgently to ensure the smooth 188bet of our guests。We will review the entire trip,We will have a process for reporting new issues,We will provide training on reporting new issues,Provide more comprehensive information for future colleagues、Subtle process,Ensure a more comprehensive reference when providing services to customers in the future。
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