Zhihui’s opening words:Dang Xuexiang、When Heilongjiang and even the entire Northeast were criticized by public opinion for many rounds，Most of the 188bet app professionals in this place have never been so embarrassed and angry。

The ugliness of human nature appears and disappears，But there is no place where the 188bet app industry relies on deception and abduction for a living；Although bad money will sometimes drive out good money，But no industry is willing to sink and fall。

We prefer to believe，Innocence、Kindness is human nature；Down-to-earth and honest management is the consensus of all 188bet app players。It is difficult for one person to bear the infamy of a region or 188bet app，But everyone can pick up kindness and integrity to speak for the region or 188bet app。

The size of Heilongjiang、The vastness of the Northeast，Nearly one million people in the 188bet app industry，Half of China’s ice and snow industry is in Northeast China，If the so-called "investment in Shanhaiguan is not enough" turns from an Internet rhetoric into a real consensus，It will be difficult for the Northeast and even more painful for the people of the country。

In this regard, Zhihui gradually publishes an exclusive series of articles titled "There is Something to Say About the Northeast"，We are willing to use the power of new media in the cultural 188bet app industry to convey true voices to the industry。

Harbin Xiu Shanshui International Travel Service is one of the first 188bet app O2O platforms in Northeast China to develop destination 188bet app products and e-commerce bookings，Operates with two main products: "Arrival in the Northeast" and "Departure from the Northeast"，More than 90% of orders come from online，Currently in Harbin、Changchun、Mudanjiang、Hulunbuir established branches respectively。

After the Xuexiang incident was exposed，Xiushanshui 188bet app Agency’s search index and tourist attention on various online platforms dropped by 34%，Reception volume dropped 18% year-on-year。Cui Lianbo, the founder of Xiu Shanshui, believes that most of the current public opinion information is based on points and areas，Not comprehensive and objective。

Cui Lianbo, founder of Xiu Shan Shui International Travel Agency, thinks，Although negative events have brought business losses to the entire industry，But the emergence of individual cases also has a positive side for Heilongjiang 188bet app，Will further standardize 188bet app market service standards，Also let 188bet app practitioners know the importance of service quality and reputation，The emergence of negative ground pick-up products is also a good education for tourists in their travel choices。

The following is Zhihui’s interview with Cui Lianbo, the founder of Xiu Shanshui International 188bet app Service:

Cui Lianbo, founder of Xiu Shan Shui 188bet app Agency

1、 After the Xuexiang incident，Public opinion has belittled Heilongjiang 188bet app too much，Like nine months of sharpening a knife，Three months of cheating，In particular, there is a growing distrust in the services of Heilongjiang’s 188bet app industry。As a practitioner，What do you think of this kind of public opinion？

Answer: Most 188bet app public opinion information is based on point to point,Longjiang 188bet app has developed over the years and has formed the 188bet app situation of the Summer Capital of Ice City，Not just three months of ice and snow travel，Summer travel is also very popular。I think the emergence of individual cases also has a positive side for Longjiang 188bet app，Will further standardize 188bet app market service standards，Also let 188bet app practitioners know the importance of service quality and reputation，The emergence of negative ground connection products is also a good education for tourists in their travel choices。

2. What is the underlying reason for the Xuexiang incident?

Answer: First of all, the popularity of ice and snow 188bet app continues to increase，Some destinations have insufficient supply of 188bet app resources and services，Imbalance between supply and demand，Causing disorderly price increases，At this time, there are some "black sheep" in the industry，Adopt the business method of killing chickens to obtain eggs，Inadequate understanding of integrity and credit system，Resulting in the occurrence of some individual cases。Secondly，It is the tourist destination product that tourist consumers have in mind、Not sure about services and prices，Selected the product with negative ground connection，Sign up for 200 yuan for a two-day tour of Xuexiang with a cost price of 600 yuan，The tour guide lost 400 yuan to take the group (commonly known as the filling group)，You can imagine how bad the service can be，It is also one of the causes of the incident。

3、Yunnan 188bet app has been exposed many times before、The problem of negative ground connection，The National 188bet app Administration has always emphasized the need to strengthen supervision of travel agencies、Scenic Area、Management of Tour Guides，Why there are still negative ground pick-ups？

Answer: I think market demand determines the emergence of supply (negative ground connection)，A large number of negative group fare products still account for a large proportion of 188bet app trips in various regions across the country，Competitors have bottomless low prices and false propaganda in order to grab customers，A large number of tourist registrations can be obtained，Therefore，Malicious price competition and false propaganda are the root causes of negative land acquisitions。Where there is a market, there is price competition，Competition of innovation and cost-effectiveness is the best competition in the market，A true interpretation of user needs，Quality innovation in product development，Serious implementation of service standards，Can be recognized by 188bet app users，It is also a truly effective market method to combat negative land acquisitions。

4、Since the Xuexiang incident，What changes have occurred in the number of tourists received by Xiu Shan Shui 188bet app Agency？How much has changed from last year？How much impact do you expect this year？

Answer:Xiushanshui is the first 188bet app + e-commerce company in Northeast China，90% of tourists make transactions through online platforms，Since the Xuexiang incident, the search index and tourist attention of various online platforms have dropped by 34%，Our reception volume dropped by about 18% year-on-year，Because our Northeast focuses on the "Xueyu" series of light outdoor pure play products，Products value experience，Pure play with ice and snow，One-price all-inclusive product concept，In the context of the decline in overall platform traffic，We are also seeing a drop in visitors，But Xiu Shanshui can maintain the original conversion rate without decreasing，It also shows that this incident has little impact on quality pure play 188bet app。

The Xuexiang 188bet app incident has little impact on the operation of quality 188bet app products，What is the reason behind this？

Answer:I think，The main problem in this incident is the temporary price increase to rip off customers、188bet app black car，Negative ground push at high price at own expense。But there are still many people with integrity in the Heilongjiang 188bet app industry、Branded companies are producing quality 188bet app products，Their prices are transparent and reasonable，Service standards are implemented in place，We have been working hard to establish the credit system。So this incident has little impact on quality 188bet app，On the contrary, more companies will join the team of quality 188bet app，It also helps tourists improve their awareness when choosing products。

What do you think are the characteristics of low-price 188bet app?

Answer:1) False propaganda and exaggerated itinerary contents，User experience (not as good as expected)。

2) The price is lower than the cost price，Take a two-day 188bet app to Xuexiang as an example (cost details: Harbin Xuexiang round-trip fare is 150 yuan，Xuexiang ticket 120 yuan，Accommodation in Xuexiang 100 yuan/day，Xuexiang Sanzhengyi breakfast fee is 100 yuan/day)，Total basic cost of 470 yuan，No charges for snowmobiles, horse-drawn sledges and other entertainment activities，The 200 yuan products chosen by tourists in the incident were all negative land pick-up。

3) The price of self-funded entertainment items is much higher than the market price 188bet app Price Bureau，The huge profit margin provides a breeding ground for negative land acquisition groups。

5、The long-term impact of this incident on Heilongjiang’s 188bet app industry？

Answer: On the positive side, the advantages of this incident outweigh the disadvantages，Destroy first and then establish，Supervision through public opinion，Can accelerate the reshuffle of the Northeast 188bet app industry，Formulation of new standards，Truly provide quality 188bet app services to tourists，I think this event occurred，This will be the first year for Northeast 188bet app to improve its service quality。

6、Affected by this incident，Heilongjiang 188bet app brand image damaged，Xiushanshui’s business volume was also affected and declined，Do you feel wronged？Why？

Answer: There is no grievance in the economic market，There are factors outside the enterprise that appear every moment，Affecting the normal operation 188bet app enterprise，Like sailing in the ocean，Weather、Wind and Wave、Tsunami will happen。Only by improving the insight into industry development，And persistence in user service，In order to make the business run longer，My original intention in starting a business is to always provide tourists with excellent and high-quality 188bet app services。

Xiushanshui 188bet app Agency Team

7、On 188bet app details，How did you do it？Have any 188bet app training been provided to employees?？What will these trainings include？

Answer:We focus on product development and innovation，Comprehensive training for all company partners，Guarantee the original intention of product design，And provide professional service training for front-line customer service staff and tour guides，Let customer service truly improve tourists’ pre-travel itinerary planning services，Butler service in line。March 2017 Show Landscape and Harbin Red Cross Society，Training tour guides as junior first aid providers，We also invited Dean Duan of the Department of 188bet app of Heilongjiang University to personally teach the tour guide team，Telling about the history and culture of Northeast China，Let Xiu Shanshui tour guide hold dual certificates to work，Itinerary services that not only satisfy tourists during their travels，Tell tourists more about history and culture，It also ensures tourists’ travel safety in all aspects。

8、What do you think can be used to improve customer satisfaction？What measures should be taken？How to make beautiful landscapes？

Answer: There is often a saying when traveling that “the trip is worth it”，If every tourist who comes to Northeast China can make 188bet app trip worthwhile，I think the satisfaction level has improved a little bit。We at Xiu Shanshui put users first as our product design concept，188bet app is also the original intention of the establishment of the enterprise，We have professional pre-sales partner training，Improve users’ planning before traveling，Strictly implement design standards in the procurement process，We also independently developed a “review system” for tourists to give tour guides，Achieve real-time and accurate user feedback，Rating quantification，And play a supervisory role。

9、In daily operations，Based on your observation，Local 188bet app operators、How is the management of the company？

Answer: Our Xiu Shanshui cooperates with more than 200 188bet app resource companies every year，There are many honest companies here，But some operating periods are short，Enterprises with small reception volume，Almost junior in business management，Service standards will be formulated，But not much has been done in terms of process management and supervision，The lack of management talents is 188bet app the most difficult problem for local enterprises to overcome。

10、Some people say that 188bet app in Northeast China is obviously seasonal，It will be difficult to survive if the unit price per customer is not increased in winter，What do you think of this statement？

Answer:Heilongjiang’s 188bet app development over the years has formed the 188bet app situation of the Ice City Summer Capital，Not just three months of ice and snow travel，Summer travel to escape the heat is also very popular。

A destination’s 188bet app industry cannot survive simply by increasing the unit price，It should be a way to add more destinations，Provide better value-added services，Improve local 188bet app hardware standards，Let soft services and high-end hardware meet tourists’ travel needs，Improve price and value through service，Instead of using the imbalance of supply and demand，To increase the unit price。

11、The high price of kang was exposed in this incident，Overpriced meals and other phenomena，Following news reports，People think that Heilongjiang 188bet app is cheating and killing tourists，Is this true?？

Answer：Individual cases exist，But with the Internet era, information is becoming more transparent，This kind of zero-sum game before，One-shot trading will become increasingly difficult to survive in the market。There will be more 188bet app industries in the future，Will regain reputation through quality service。

12、Currently，Heilongjiang 188bet app industry still needs to strengthen its work in tour guide management and other aspects，What role does the tour guide play in this process？Where does the income of tour guides mainly come from？

Answer: Tour guides are front-line personnel serving tourists，It is also the most important link in the implementation of product services。It is recommended to increase the fixed income of tour guides，Establishing a tour guide evaluation system，Let tour guides make a living on the credit system，Improve tour guides’ attentive service to tourists，At 188bet app stage, the income of tour guides is divided into two types，1、Quality pure play group mainly consists of salary + tour fee，2、The negative ground pick-up group mainly relies on self-funded commissions。

13、Company Profile，Execute 188bet app platform through us，What information do you want to convey to the public？Are you willing to publish a supervision phone number or WeChat account？

Cui Lianbo，Founder of Xiu Shan Shui，Supervision mobile phone number 13766892678

Harbin Xiu Shanshui International Travel Service Co., Ltd. is the first 188bet app 020 platform in Northeast China to develop destination 188bet app products and e-commerce bookings，is the leading brand of Internet + 188bet app in Northeast China；Northeast layout Harbin、Changchun、Mudanjiang、Four branches in Hulunbuir。

Xiushanshui is currently the Northeast Internet + 188bet app brand，Operates with two main products: "Arrival in the Northeast" and "Departure from the Northeast"。Ground destination products with tickets、Mainly products of resort hotels and “view+wine+X” and light outdoor pure play travel brands。The group departure products are mainly for Northeast users in distribution stores and online platforms，Provide them with high-quality domestic and outbound 188bet app products。