August 31，According to the website of the Ministry of Culture and Tourism，The Market Management Department of the Ministry of Culture and Tourism issued the "Guidelines for COVID-19 Prevention and Control for Travel Agencies (Third Edition)", "Guidelines for COVID-19 Prevention and Control in Theaters and Other Performance Venues (Fifth Edition)" and "Internet Internet Service Business Places" Notice on the "Guidelines for the Prevention and Control of the COVID-19 Epidemic (Fourth Edition)" "Guidelines for the Prevention and Control of the COVID-19 Epidemic in Entertainment Places (Fourth Edition)"。

Among them，"Guidelines for COVID-19 Prevention and Control for Travel Agencies (Third Edition)" points out，Adhere to precise prevention and control。Local COVID-19 epidemic prevention and control risk levels and emergency response levels have been adjusted，Should be based on the local party committee、Government request，Scientifically and dynamically adjust travel agency prevention and control strategies and measures。We must adhere to the organic combination of normalized precise prevention and control and local emergency response，In principle, we do not implement “one size fits all” for the entire industry。

Adhere to joint management。Strictly follow the requirements of the joint prevention and control mechanism of the State Council，Combined with management measures for high-risk areas in epidemic prevention and control，Implementing joint management of cross-provincial tourism business activities。For provinces (districts) with medium and high risk areas、City)，Immediately suspend travel agencies and online travel companies from operating in this province (region、City) Inter-provincial group travel and "air tickets + hotel" business。 Province (district)、After there are no medium or high risk areas in the city，Travel agencies and online tourism companies can resume operations in this province (region、City) Inter-provincial group travel and "air tickets + hotel" business。

Guidelines proposed，Travel agencies must conduct safety risk assessments on tourism products，Choose suppliers with corresponding qualifications and in compliance with local epidemic prevention and control requirements、Partner，Confirm epidemic prevention requirements，Clear the rights and responsibilities of all parties，Safety conditions met。To strengthen communication，Know and grasp the risk levels of tourist destinations and tourist origins as well as the epidemic prevention and control situation of the health department in a timely manner，Do a good job in circuit design、Product docking and booking work。No group travel to medium- and high-risk areas，Do not accept travel groups from medium to high risk areas，Do not organize outings for tourists from medium- and high-risk areas。The relevant area is listed as an epidemic、When the risk level is high，Tour groups that have not departed must cancel or change their travel itinerary immediately。The tour operator and the local tour operator should clarify their respective responsibilities for epidemic prevention and control，188bet Online Sports Betting and Casino Strengthen collaboration，Realize information sharing，Ensure smooth group travel、Orderly、Safety。 

Travel agencies also need to control the size of the group，We must strictly implement local prevention and control requirements，Based on its own operating capabilities and suppliers、Partner reception capacity，Publish the product epidemic prevention requirements such as the number of people in the group in advance，Reasonably determine the number of team members，Promote small-scale travel groups。Need to strengthen data analysis，Scientifically arrange group travel routes、Scale and travel time，Time period、in batches、Carry out tourism activities in different regions，Avoid tourists gathering。

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Guidelines for COVID-19 Prevention and Control for Travel Agencies (Third Edition)

In order to thoroughly implement the spirit of General Secretary Xi Jinping’s important instructions on the prevention and control of the new coronavirus epidemic，Conscientiously implement the Party Central Committee、Decision-making and deployment of the State Council，According to the requirements of the joint prevention and control mechanism of the State Council，Conscientiously carry out epidemic prevention and control work in travel agencies，In response to the current epidemic prevention and control situation，Based on the "Guidelines on Epidemic Prevention and Control Measures for the Orderly Resumption of Operations of Travel Agencies (Second Edition)"，Revised to form this guide。

1. General principles

(1) Adhere to normal prevention and control.Cultural and tourism administrative departments in various places should follow the principle of territoriality，Always tighten the string of epidemic prevention and control，Resolutely overcome paralyzing thoughts、War weariness、Lucky mentality、High liquidity，Combined group travel covers a wide range、High liquidity、Characteristics such as long chain，Strengthen the management of key links，Continuously carry out epidemic prevention and control work in travel agencies。Follow "who organizes"、Who manages、The principle of “who is responsible”，Consolidate corporate responsibilities，Assign prevention and control responsibilities to specific departments and individuals，Be strict and tight、Be careful and practical in attracting tourists、Organization、Epidemic prevention and control work in reception and other aspects。

(2) Adhere to precise prevention and control.Local COVID-19 epidemic prevention and control risk levels and emergency response levels have been adjusted，Should be based on the local party committee、Government request，Scientifically and dynamically adjust travel agency prevention and control strategies and measures。We must adhere to the organic combination of normalized precise prevention and control and local emergency response，In principle, we do not implement “one size fits all” for the entire industry。

(3) Adhere to joint management.Strictly follow the requirements of the joint prevention and control mechanism of the State Council，Combined with management measures for high-risk areas in epidemic prevention and control，Implementing joint management of cross-provincial tourism business activities。For provinces (districts) with medium and high risk areas、City)，Immediately suspend travel agencies and online travel companies from operating in this province (region、City) Inter-provincial group travel and "air tickets + hotel" business。 Province (district)、After there are no medium or high risk areas in the city，Travel agencies and online tourism companies can resume operations in this province (region、City) Inter-provincial group travel and "air tickets + hotel" business。 

2. Pre-departure management

(4) Strengthen risk research and judgment.Travel agencies must conduct safety risk assessments on tourism products，Choose suppliers with corresponding qualifications and in compliance with local epidemic prevention and control requirements、Partner，Confirm epidemic prevention requirements，Clear the rights and responsibilities of all parties，Safety conditions met。To strengthen communication，Know and grasp the risk levels of tourist destinations and tourist origins as well as the epidemic prevention and control situation of the health department in a timely manner，Do a good job in circuit design、Product docking and booking work。No group travel to medium- and high-risk areas，Do not accept travel groups from medium to high risk areas，Do not organize outings for tourists from medium- and high-risk areas。The relevant area is listed as an epidemic、When the risk level is high，Tour groups that have not departed must cancel or change their travel itinerary immediately。The tour operator and the local tour operator should clarify their respective responsibilities for epidemic prevention and control，Strengthen collaboration，Realize information sharing，Ensure smooth group travel、Orderly、Safety。 

(5) Control the group size.Travel agencies must strictly implement local prevention and control requirements，Based on its own operating capabilities and suppliers、Partner reception capacity，Publish the product epidemic prevention requirements such as the number of people in the group in advance，Reasonably determine the number of team members，Promote small-scale travel groups。Need to strengthen data analysis，Scientifically arrange group travel routes、Scale and travel time，Time period、in batches、Carry out tourism activities in different regions，Avoid tourists gathering。

(6) Equipped with protective equipment.Travel agencies should be equipped with a sufficient number of disposable medical masks、Medical surgical mask or above protective level mask、Body temperature detection equipment、Hand sanitizer、Disposable gloves、Disinfection supplies and other protective supplies，for the driver、Provide necessary protection for tour guides and tourists。Properly store and use disinfection items，Keep away from fire and power sources，No mixing、Mix play,Regular inspection and timely supplement and replacement。Need to supervise suppliers、Partners for travel charter、Hotel Room、Comprehensive disinfection and cleaning of restaurants and other reception facilities and places。

(7) Strengthen publicity and guidance.Travel agencies must strictly implement various systems and specifications for group tourism，Sign a travel contract in accordance with the law，Clear the rights and responsibilities of all parties。Hold a good pre-departure briefing，Remind tourists to take out personal accident insurance，Proactively promote epidemic prevention and control knowledge，Timely release of tourist travel prevention and control precautions。Visitors should be reminded to enhance their safety awareness and self-control awareness，Comply with safety warning regulations in tourism activities，Actively cooperate with travel agencies to implement various prevention and control measures。

(8) Strengthen pre-departure inspections.Travel agencies should collect tourist information、Health File、Detection Registration，Require tourists to truthfully provide personal health information related to tourism activities when registering，Show your health code and verify again before traveling。It is necessary to explain and dissuade tourists who fail to pass the health code inspection。It is necessary to implement a body temperature detection system，Tourists with abnormal body temperature are not allowed to participate in the itinerary，Persuade him to seek medical examination and register。

3. Itinerary Management

(9) Strengthen schedule management.Travel agencies should continue to pay attention to the epidemic prevention and control level information of tourist destinations during the itinerary。The relevant area is listed as an epidemic、When the risk level is high，tour group already in the local area，Must suspend local tourism activities，Cooperate with relevant epidemic investigation work。Travel agencies must further implement industry standards such as the "General Rules for Travel Agency Services" and "Tour Guide Service Specifications"，Clear the responsibilities of each party，Perform the contract，Strengthen safety tips and itinerary management for tourists。Attention should be paid to feedback and improvement of epidemic prevention measures，Continuously improve service loopholes，Optimize service process，Improve service level。

(10) Implement prevention and control measures.Travel agencies must strictly implement transportation regulations in various places、Accommodation、Catering、Tour、Epidemic prevention and control requirements for shopping and other aspects，Supervise suppliers、Partners implement ventilation、Disinfection and other measures。We need to strengthen epidemic prevention and control measures，Supervise travel agencies to continue to implement daily prevention and control measures。It is necessary to strengthen the temperature detection of tourists，Tourists should wear masks at all times when taking cars and other means of transportation，Strictly implement "limited restrictions" in scenic spots and cultural and entertainment venues、Reservation、Peak shifting" and other measures，Proactively cooperate with the host unit in epidemic prevention and control work。 

(11) Standardize the protection of tour guides.Tour guides should be vaccinated，You still need to pay attention to personal protection after vaccination。You still need to pay attention to personal protection after vaccination，Fever、When coughing or other suspicious symptoms，Need to seek medical treatment in time，Resolutely prevent working while sick。Tour guides must verify tourists’ health codes before taking up their posts，The tour is equipped with sufficient protective equipment。Wear a medical surgical mask or above at all times during work。After the mask gets wet or dirty，Replace in time。Pay attention to personal hygiene,Avoid touching mouth with unclean hands、eye、nose,Sneeze、Cover your mouth with a tissue when coughing、The nose may be covered with elbows and arms, etc.。Keep hand hygiene，After contact with contaminated items or before eating,Wash your hands promptly with hand sanitizer or soap under running water,Or rub your hands with quick-drying hand disinfectant。Try to keep a safe distance from others,Don’t go to crowded areas、Places with poor ventilation。While taking personal protection，Proactively promote epidemic prevention and control knowledge,Be a good tourist before taking the bus、Check in、Purchase tickets、Tour、Prevention and control reminders for dining and other aspects，Guide tourists to wear masks scientifically。

(12) Advocate civilized tourism.All regions must coordinate epidemic prevention and control efforts，Strengthen the promotion of civilized tourism，Supervise and guide travel agencies to "resolutely stop food waste"，The concept of "effectively cultivating the habit of saving" is embedded in tourism product design and services，Avoid group meal waste。Remind tourists to maintain the "one-meter line"、Wash your hands frequently、Wear a mask、Separated meals、Hygienic habits such as serving chopsticks，Promote new ways of healthy tourism such as “contactless” services。We must strengthen publicity and guidance for tourists，Promote hygiene、Refuse game、Rational consumption，Remind visitors to dispose of garbage properly，Establish civilization、Health、The new trend of green tourism。

4. Internal management of the enterprise

(13) Strengthen site management.Travel agencies must implement prevention and control responsibilities，Improving the company’s internal epidemic prevention and control plan and emergency plan，Keep office spaces and travel agency service outlets clean and tidy、Disinfection and ventilation work。Office premises and travel agency service outlets should be on daily duty、Cleaning and Disinfection、Detection Registration、Junk Cleanup、Site inspection、The responsibilities of each epidemic prevention link such as safety management have been assigned to each person，And in accordance with local epidemic prevention and control requirements，Timely dynamic adjustment。 

(14) Monitor employees well.Travel agency staff should be vaccinated as needed，You still need to pay attention to personal protection after vaccination。Travel agencies should establish a staff health monitoring system，Perform employee health management in accordance with local requirements，Establish "Employee Health Record Form"，Daily temperature check，Know the health status of employees in real time、Travel trajectory and other information。Employee found to have fever、cough、Fatigue、nasal congestion、Runny nose、Sore throat、Diarrhea and other related symptoms，Arrange timely treatment at the nearest designated medical institution，And track the relevant situation，Resolutely prevent employees from working while sick。 Health code verification is required before the tour guide takes up the job，Require tour guides to wear masks scientifically。

(15)Strengthen education and training.Travel agencies should carry out special training on normalized epidemic prevention and control measures and emergency response，Carry out emergency drills，Improve processing capabilities。Staff should be urged to master epidemic prevention and control、Personal Protection、Knowledge of health and emergency response，Improve employees’ epidemic prevention and emergency response capabilities。To consolidate the responsibilities of tour guides，Refining job responsibilities，Be a complete companion、Ground escort and other services。

(16) Establish a work ledger.After the end of the group tour，Travel agencies should organize travel team files，Properly keep the health information of tourists and employees，Create work ledger，Make it queryable and traceable。To establish and improve tourist complaint registration records，Listen carefully to the opinions of all parties，Conduct return visits to your own tourism products in a timely manner、Evaluation，Continuously improve product and service quality。

5. Emergency Response

(17) Establish a coordination mechanism.Travel agencies should know in advance the health departments of tourist destinations and tourist sources、Contact information of designated medical institutions and other relevant departments，And make sure tour guides and other service personnel know it。To strengthen cooperation with partners、Supplier coordination and linkage，Seize the key link，Pay attention to connection and thoroughness，Especially to smooth the epidemic reporting channel，If you find a suspected epidemic, you should promptly report it to the local health department、Report from the Culture and Tourism Administration Department。

(18) Prepare emergency response.Travel agencies should strictly implement epidemic prevention and control regulations，Improving enterprise business epidemic prevention and control plans and emergency plans。If the travel team discovers people with suspected symptoms，The travel agency must immediately stop the group’s travel activities and report to the local health department as soon as possible、Report from the Culture and Tourism Administration Department，Cooperate with relevant departments to carry out epidemic investigation and prevention and control measures。Once a confirmed case appears in the travel group，Travel agencies must immediately implement emergency response plans，Follow local epidemic prevention and control guidelines and requirements，Cooperate with relevant departments and units to isolate patients、Close contact tracing and other work，Properly handle the aftermath。

6. Safeguard Measures

(19) Strengthen organizational leadership.Cultural and tourism administrative departments in various places must strictly implement territorial management responsibilities，Strengthen the linkage with local health departments，Strengthen collaboration between tourist destinations and tourist source authorities，Improve prevention, control and emergency response capabilities，Ensure the orderly resumption of operations is smooth and orderly。

(20) Strengthen supervision and inspection.Cultural and tourism administrative departments in various places should urge travel agencies to strictly implement the "one group, one report" system，Fill in the travel team information on the national tourism supervision service platform，Upload electronic contract。Need to strengthen supervision and inspection of travel agencies，Ineffective implementation of epidemic prevention and control measures must be promptly corrected，Investigate and deal with illegal business activities in accordance with laws and regulations，Clear epidemic prevention and control。

(21) Strengthen daily scheduling.Cultural and tourism administrative departments in various places must follow prevention and control plans and emergency plans，Clear epidemic prevention and control、Safety emergency emergency measures and handling procedures，Carry out emergency drills、Hidden danger troubleshooting、Risk assessment and other work，Discover emerging problems promptly and deal with them effectively。If any abnormal situation occurs, please report it promptly and suspend relevant business activities。