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The overlord clause poured cold water on the hot summer 188bet login market。A consumer recently reported to a Beijing Business Daily reporter,When purchasing Royal Caribbean 188bet login travel products on a travel website,Infants under 10 months old are required to be charged as adults,Consumers were not informed of this provision in advance。To this,Change the expression of travel website,This is the charging convention,No special instructions will be given at the time of sale。The lawyer thinks,Consumers have the right to know the charging standards for children,The seller also has the obligation to fully inform。If infants under one year old do not occupy tourism resources,Charging adult prices is unfair。
Infants without prior notification 188bet login charged full price
Consumer Ms. Zhang (pseudonym) reported to a Beijing Business Daily reporter,I got the Royal Caribbean Quantum of the Seas 188bet login travel product in mid-September on a certain travel website for "flash sale",I was informed later when I submitted my passport and other related materials,Infants under one year old will be charged the adult price,The double room previously booked needs to be changed to a triple room。
Ms. Zhang doesn’t understand this,10-month-old baby will not occupy the bed,Nor will you enjoy the entertainment facilities and food on board,How is such an “adult price” determined?And whether it is at the time of booking or in the message reminder after booking,This 188bet login does not explain the fees for children。
According to Ms. Zhang,He has negotiated with the customer service of this travel website many times,But you still need to pay the adult price in the end。The customer service name of this travel website,It is common practice to charge per capita,No special instructions will be given。After failed negotiation,The travel website’s customer service stated that Ms. Zhang can choose a refund,However,Follow the cancellation and change rules given by the travel website,Ms. Zhang spent 27,596 yuan on 188bet login travel products,80% of the fee is required,i.e. 22076 yuan。Ms. Zhang cannot accept it。
Children’s price is ambiguous and not an individual case
A reporter from Beijing Business Daily browsed this travel website and found out,The page selling 188bet login products does not specify the charges for children,Only mentioned in the last item in the "Booking Terms": No admission for pregnant women,No admission for those over 85 years old,Infants under 6 months will not be accepted。Over 70 years old, a physical examination certificate from a domestic top-level hospital within 3 months is required,Tourists under 18 years old and over 80 years old must be accompanied by family members。
For failure to clearly inform consumers of child charges before booking,The travel website’s customer service said,This is the charging standard for 188bet login products of other foreign and domestic brands,No special instructions will be given。"Unless the activity is for children,Otherwise they are just like adults。”Also,The travel website also stated,The additional fee for the infant is actually paid to the 188bet login company。
Lawyer: The seller was unfair
Qiu Baochang, a lawyer at Beijing Huijia Law Firm, analyzes this case,Consumers have the right to know the charging standards for children,The seller also has the obligation to inform。It is unfair to charge adult prices for infants under one year old。He pointed out,Ticket sellers generally sell to people who have the capacity to act,But the 10-month-old baby is clearly incapacitated。“Of course you can charge if a child occupies a bed,But infants aged 10 months are charged as adults,Clearly unfair”。Qiu Baochang said,188bet login companies should sell tickets based on crowd size,For children,Full votes can be made based on height and other information、Half ticket、Free tickets and other different standards。Analysys analyst Zhu Zhengyu also pointed out,10-month-old babies do not occupy a bed,No operating costs for 188bet login lines and sellers,Should not be charged。
With the rise of 188bet login tourism,Consumption disputes related to 188bet login products are increasing in China。Zhu Zhengyu’s analysis,With the explosive growth of 188bet login consumption,Not much relevant experience as a domestic distributor,Operation capabilities are not keeping up。
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