Recently, the author came across many security-related incidents while browsing Douyin.

A scenic spot in the northwest，Camel in heat，The woman accidentally fell to the ground，thoracic fracture，Finally, tourists requested compensation from the scenic spot，The scenic spot is unwilling to compensate，Suggest that the woman sue Luotuo Hu，No follow-up news，Based on industry experience，There is a high probability that it has been resolved privately。

Drifting in the Southwest，Due to strong water and strong waves，A large number of tourists on boats were knocked over by big waves，The last few accidents，Or limp，Or I picked up someone else’s child in the water，There are also netizens posting jokes，Five people in one boat，Drifting down，Still five，But we don’t know each other...

A playground，First grade girls ride a roller coaster，Causing quadriplegia，The reason is sitting in the first row，I didn’t expect the roller coaster to run backwards，Finally because the speed is too fast，Hit his head on the rear seat，Eventually caused cervical spinal cord injury，Constitutes a first-level disability。

Ropeway in a well-known scenic spot，The cable car malfunctioned during operation，stopped in mid-air，The people waiting in line at the end were too long，Getting started，The tourist trapped in the hanging box on the mountain started crying，A mess。

Slide in a certain scenic spot，Tourists ride without slowing down during the whole journey，After reaching the end point, you can only“face brake”，See video，I feel like my head is buzzing。Woman rides a sightseeing cable car in a scenic spot，Found in the air，“Safety Rod”It’s actually fully manual，Can be fully lifted，Equivalent to an altitude of tens of meters，No security 188bet app download protection measures，It gave me goosebumps。

High-altitude glass rafting in a scenic spot，The boat capsized while traveling，The ship is moving by itself，Tourists are running with the boat，As a tourism practitioner who deals with secondary consumption projects in scenic spots every day，The feeling of empathy。

There are many such things，Especially in summer，Recently, not only colleagues have asked how to handle the follow-up，Some college classmates also consulted me，How to avoid these accidents when traveling，A different perspective here，Share your personal views。

From the perspective of security management，Above events，Except the ropeway stops in mid-air，Maybe it’s because of the circuit、Excluding thunder and other uncertain factors，Others are entirely due to the scenic spot’s negligence in safety management。

Normally，Items that tourists can experience，Divided into unpowered facilities and equipment and powered facilities and equipment。Drifting、Slide、Zipline、Ferrada etc.，Doesn’t require electricity to operate，called unpowered equipment。Then equipment that requires electricity to operate，It is a powered device，Like a high-altitude cable car、Ferris wheel、Roller coaster、Cruise ship、Elevator, etc.。In the process of construction and operation，Unpowered equipment relies on industry standards，or enterprise standard，Powered equipment is basically special equipment，There is a national standard。

From a management perspective，Maintenance of unpowered equipment，Rely more on“Empiricism”，Such as how big the drifting water is，Able to ensure the safety of tourists；What is the slope of the slide?，What kind of weather，Able to slide down at a constant speed。Special equipment during construction and operation，There are strict national standards，The technical supervision department will regularly inspect the facilities and equipment，Operation after issuance of certificate。

Therefore，Personal subjective view of unpowered equipment，As a peer，Almost never experience it，If you have any suggestions，Small and medium-sized scenic spots with obvious low and peak seasons，Not recommended，Operation is relatively unstable，There is a high probability that management is not adequate。Time period when queues in small and medium-sized scenic spots are particularly long，Not recommended，Staff 188bet sports betting app download checking tickets in a hurry、Collect money，This feeling makes people very insecure。The facilities and equipment are obviously old，Not recommended。There are very few staff，Not recommended。

Anyway，Everything that reflects poor management，It is not recommended to ride。If you really want to play，Let’s go to the head scenic spot，Experienced the baptism of hundreds of thousands of tourists，The management will be more standardized。

Experience projects for special equipment，I feel like I can experience it openly，Pursuing excitement，Just go to Disney、Fangte、A park with a relatively high brand awareness like Sunac。I am a coward，In this circle every day，I am exposed to too much accident information，Reject all experience projects，My child wants to play，Would rather take her to a theme park，I won’t play with a miniature human slingshot in the square、Small roller coaster, etc.。

From the perspective of security management，As long as an accident occurs in the scenic area，No matter what the reason，It is contracted by villagers，Other operators rent it，All scenic spots should be handled directly or coordinated。So，The incident of a female tourist falling off a camel，Whether it’s my own accident，The camel is still in heat，Or it is caused by villagers contracting，We do not encourage scenic spots to shirk responsibility。

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Any safety incident，Safety accidents, especially in scenic spots，Some tourists will definitely post this matter online，When the nature is particularly serious，Or after a lot of people send it，will trigger the platform's“Traffic Accelerator”，Rapid spread，At this time，The local government departments can’t sit still。

In the early stages of the development of the scenic spot，Newborn calves are not afraid of tigers，Various weird marketing，As long as it can attract attention，Even if there is no lower limit，Even borderline，can bring some traffic and tourists to the scenic spot，Although some people will question the hype，But I’m afraid no one will pay attention，When the scenic spot is not famous，The public is relatively tolerant。

Developed to a certain extent in the scenic area，After the brand becomes famous，The scenic spot work center starts from“Dry Marketing”Go to“Grasp management”After，This is the real test of management wisdom。

Under normal circumstances，188bet app The spreading power of a negative news is about 10 times that of positive news，That means，Any safety incident in a scenic spot，It is possible to offset three months to half a year of positive marketing，If not handled properly，It will even consume the three to five years of development achievements of the scenic spot。

Therefore，Colleagues are communicating with Touhou scenic spot，I found that they are most concerned about brand management，What can you do to enhance the brand of the scenic spot，Whether it is service or business。Communicate with small and medium-sized scenic spots，The most concerned thing is marketing，Is it through building a product or some effective hype，Increase the number of tourists in scenic spots。

Why small and medium-sized scenic spots often don’t pay much attention to management，Because the number of saturated receptions is too small，There is not even enough reception at all，Tourist complaints and online criticism，The negative effects are not severe enough，The loss is too little。

In mid-August，I have received calls from several travel veterans who have been in the industry for more than 20 years，Consult how to deal with online public opinion，Because there was a safety accident in the scenic spot，I am busy，Besieged by tourists’ families for several days，Because the negotiation process was not smooth，They posted the incident on Douyin，Thousands of likes in a few hours，On one side, the leader asked for a quick solution，On the other side is the almost sky-high compensation offered by tourists，It completely collapsed。

The advice I gave at that time was，Require the families of tourists to send representatives to negotiate，paid a certain fee unconditionally，Represents sincerity in negotiation，Request to delete video，Compensation based on reasonable standards，The scenic spot is based on humanitarianism，I will give you more，If you post it online later，Then go through the legal process，With insurance company support。Finally returned to the right negotiating track，The incident will be settled as a matter of course。

Small-scale individual incidents，Internet public opinion can be deleted immediately，If you encounter a mass incident，It is difficult to solve the problem roughly by deleting the post，ThenNeed to learn how to deal with the media。This is the third layer of the onion，The author would like to mention a few methodologies:
Any event that can affect the brand awareness of the scenic spot，Everything should be dealt with proactively

Right or wrong is not important，Profit is most important。Common things are tourist destinations，Many Aboriginal people，Chasing peddlers outside the scenic area，Starting price for hotels and B&Bs，Or to solicit customers，Spread some false news about scenic spots，It seems not directly related to the scenic spot itself，In fact, the impact is very large，The 38 yuan of prawns that year will be given directly to ";Hospitable Shandong”Four words ruined。

Seen、heard、Seen，Scenic spots should take the initiative，If you cannot manage directly, please seek help from local authorities，Too many tourism companies that have stepped in to reach the top scenic spot，Final kick，Dragged down by vicious events outside the scenic area system，Failed to break through the bottleneck in the end，It’s a pity。

Any information that is not conducive to the scenic spot begins to spread，Must be processed in time

Timely processing is divided into two aspects，The first is the processing of the event itself，The second is the positive voice of the Internet。

There must be philosophical thoughts here，For online public opinion，Can’t just delete it，A certain scenic spot passes the local Internet Information Office，If you find bad information, delete it through government channels，Although the immediate urgency has been solved，But the existing problems have not been fundamentally solved，New problems will arise in the future。Not recommended，Endless troubles。

Based on the thing itself，Resolve the main contradiction、Core Conflict，In fact, after the problem is solved，No matter how long it takes，Of course there will be positive voices that will cover up the negative information。

Properly deal with some illegal and blackmail behaviors

Let go of the need to help others and respect their fate.

I encountered something interesting a few years ago，A small scenic spot in Northeast China，A fan left me a message，Encountered a tourist claim problem，I don’t know how to deal with it，To the effect that a tourist fell down in the scenic spot，I checked it and found no problems，Visitors keep saying they feel dizzy，After researching the scenic spot, I gave him 3,000 yuan，Ticket refund related，The tourists will return。

I didn’t expect that half a year had passed，Received lawyer’s letter，This is the same tourist，Ask compensation of 100,000 yuan，Mental loss after falling Yunyun，Scenic 188bet sports betting app download area representatives contact tourists，Not answering the phone，Specially travel to the city where the tourists are to communicate，I was rejected，Forced to respond，The final result is，Tourist lost the lawsuit，Requesting a return of 2,700 yuan that was inappropriate“Compensation”。

Of course，There are also some unscrupulous media，Posing photos to discredit scenic spots, etc.，The following content is not suitable for public publication，For scenic spots，Properly handle，“Properly”Two words，The Chinese writing is really broad and profound。Please feel it yourself。

In summary，Various unexpected occurrences，A wake-up call for the safety management of scenic spots，Especially during peak tourist periods，It should be received in an orderly manner，Order is the greatest guarantee of safety。As for the responsibility for the accident，Profit should be the fundamental priority，Any behavior that may damage 188bet app download the brand awareness of the scenic spot，All scenic spots are obliged to take the initiative to deal with it。Children talk about right and wrong，Adults talk about interests。