Message on April 11th，Ctrip Weihai Service Contact Center, which mainly focuses on 188bet game bookings, has recently entered the trial operation stage，Meanwhile，Qunar.com has also started 188bet game business and launched a recall plan for old employees。The reason why these two messages were released almost at the same time，This is the intention of Ctrip and Qunar.com to increase their 188bet game business。

Message display，Different from Ctrip's current largest call center "Nantong Call Center"，Weihai Service Contact Center adopts a relatively new customer service model called Internet customer service，Mainly for 188bet game booking business。Guests can use 188bet game website and APP，Contact 24/7 real-time communication and inquiry with customer service，This 188bet game model is more time-effective、High accuracy、Advantages such as fewer geographical restrictions，simultaneously，Also helps reduce personnel costs。

Except domestic air tickets，Ctrip’s international 188bet game business is also expanding，Previously，Ctrip also acquired Skyscanner Holdings Co., Ltd., one of the world's largest 188bet game search platforms, for £1.4 billion，Further expand its territory in the field of international air tickets。For this acquisition，Liang Jianzhang, co-founder and chairman of the executive board of Ctrip, said，This acquisition will strengthen the long-term growth engines of both companies，The joining of Skyscanner will enhance the strength of Ctrip’s 188bet game business on a global scale。Experience is available for Ctrip、Technical and booking service capabilities help Skyscanner。Ctrip’s data display，Until September last year，425 domestic and foreign airlines have entered Ctrip’s international 188bet game platform，188bet game products cover more than 5,000 large and medium-sized cities on six continents，Nearly 2 million routes available for sale。In combination with destination transportation，Ctrip also launched the “188bet game + train” booking combination，As of the end of 2016，Ctrip’s “188bet game + train” booking combination can connect to 225 airports in China and 93 cities without airports。During the Spring Festival this year，“188bet game tickets + train” bookings increased by more than 80% year-on-year。Also，Ctrip also continues to launch and improve online customer service、Online check-in、Online seat selection、Airport Guide、One-click cancellation、"Child + Infant" ticket booking function、"Fuzzy search" function、 “Six-fold service guarantee” etc.，Enhance services in the field of 188bet game tickets。

Qunar.com, which is owned by Ctrip，After the airline delisting incident last year，188bet game business has been affected to a certain extent，After more than half a year of recovery and development，Currently，188bet gamecom has resumed cooperation with all domestic airlines，And established in-depth cooperative relationships with more than 170 airlines around the world，The number of employees in the ticket business is also expanding，Recalling old employees has become an important step for Qunar.com to develop its 188bet game business。

According to introduction，The employee recall plan launched by Qunar.com’s 188bet game business is mainly aimed at employees who worked in Qunar.com’s 188bet game business from 2012 to 2016，Hope for high-level salary and benefits、Transparent promotion prospects attract these old employees to return to Na.com。“Resigned employees are more like a pipeline，It can bring more business cooperation and even talent return to Qunar。” Said Bai Heming, Director of Human Resources of Qunar.com’s Ticketing Division。

Actually，Whether it is Ctrip’s Weihai Service Contact Center for 188bet game bookings or the old employee recall plan for Qunar.com’s 188bet game business，It’s all Ctrip Group under the new situation，For the improvement and development of the 188bet game field。

To this，Analysys analyst Zhu Zhengyu pointed out，Airline companies continued to introduce new policies last year，The entire 188bet game booking market has undergone tremendous changes，Of course, Ctrip became a shareholder of airlines during this period，Qunar.com will resume cooperation with major airlines in the future、Rebuilding new ways of cooperation and more，In terms of market share，Ctrip Group is still in the lead。After previous resource integration and strategic adjustment，can be found，Currently Ctrip、Fliggy and other companies are making a big fuss about services，"After resource concentration，It is obviously unreasonable to continue to increase the distribution of channel resources，The low-price preferential policy does not apply to the current market，Therefore，Each company mainly carries out business sorting and establishment of service system，Building a more efficient supply chain，This is not just a feature of the 188bet game booking world，It is also the current situation of other businesses in tourism。" Zhu Zhengyu said。

*Source of this article: Beijing 188bet game Daily，Author: Qian Yu、Bai Fan，Original title: "188bet game booking customer service center trial operation, Ctrip increases 188bet game business》