In response to the issue of ticket refunds and changes reflected in media reports，Stated by the 188bet mobile login，We attach great importance to this issue，The Civil Aviation East China Regional Administration has been ordered、China Air Transport Association cooperates with Jiangsu Consumer Rights Protection Committee to conduct investigation，Violation of civil aviation laws、Sales agent for regulations and other acts，Will be dealt with seriously。

Yesterday，The 188bet mobile login of China responded，April 27，Relevant business departments of the 188bet mobile login of China organize some airlines、Online travel platforms (OTA) and other companies, as well as units such as the Consumer Affairs Center of the 188bet mobile login and the China Air Transport Association, have conducted special surveys on the implementation of ticket refund and change policies and passenger complaints，Combined the existing problems in the current civil aviation ticketing services。Stated by the 188bet mobile login，Corresponding work deployment will be carried out for the entire industry in the near future，Take practical and effective measures，Further improve the level of ticketing services，Maintaining the order of the air transport market，Effectively protect the legitimate rights and interests of consumers。

Previously，An investigation report released by the Jiangsu Provincial Consumer Protection Commission in April，Among 1,250 consumers who participated in the online survey，995 consumers have experienced cancellation or change of tickets，79.6%，The fees for ticket refunds and changes are generally higher。On Flying Pig，Air tickets provided by supplier Beijing Zhenglu 188bet mobile login Service Co., Ltd.，The price is more than 900 yuan，But the refund fee is 3,000 yuan 24 hours before departure，Refund fee after 24 hours before departure is 3,800 yuan。The above survey also shows，These consumers are canceling or changing their tickets，23.5% have encountered the problem that the refund fee is higher than the ticket price。22.7% have encountered the situation where the refund fee charged by the ticket booking website is higher than the refund fee charged by the airline’s official website。

*Source of this 188bet mobile login: Beijing Youth Daily; Original title: "The 188bet mobile login ordered to investigate the issue of "cancellation or change of tickets"》