Personnel、Provide accommodation services for stranded guests，Plays the role of the main force。Facing huge operating pressure，188bet groups help epidemic prevention on the one hand，On the other hand, various measures are taken，Minimize losses as much as possible，Preparing for industry recovery。

Local 188bet respond quickly，Organizational management and supply chain are the greatest test of coping capabilities

February 8，Pan Yue (pseudonym), the store manager of Home Inn Wuhan Fujiapo Passenger Terminal Store, asked the kitchen to prepare some glutinous rice balls，To the 20 foreign guests stranded here。January 23，Wuhan "City Lockdown"，Guests who originally planned to go home for the New Year had to stay in the 188bet，Accompanied by Pan Yue and 7 employees，Celebrate the Spring Festival。“The days of Spring Festival，We all spent the time in the 188bet。In addition to supervising employees to clean、Disinfection，Do a good job in protection，We also need to check the temperature of guests，Record their daily travel routes。”According to Pan Yue，“The most anxious thing at the time was，There are not enough epidemic prevention supplies，Fortunately, the supplies purchased by the group were quickly replenished。

As a well-known 188bet group in China，Should assume more social responsibilities during special periods。

Actually，Since the outbreak of the new coronavirus pneumonia，Major domestic 188bet companies are actively responding，React quickly。January 21，Boutique Home Inn、Huazhu、Atour and other 188bet groups almost immediately launched cancellation plans and safeguard measures，And establish a 188bet prevention and treatment team and emergency procurement center，Conduct training for all employees at the same time。Stated by the relevant person in charge of Atour，Organizational management and supply chain most test the service industry’s ability to respond to emergencies，"Including for epidemic emergencies，Start the emergency management mechanism as soon as possible、Quickly purchase disinfection and protective supplies、Emphasis on employee protection and store disinfection protection、Establish special support funds, etc.。”

Not only that，In the opinion of Zhao Huanyan, chief knowledge officer of Huamei Consulting Agency，“Local 188bet groups have the advantage of quick response，Therefore, during the special period, it also assumed the role of the main force in the tourism industry’s fight against the epidemic。”

Nearly a hundred Huazhu stores are used to receive medical staff、Medical observation and various logistic support purposes。“I have gone home for the New Year，The 188bet received an assignment from the Wuhan Municipal Government on New Year’s Day，The first batch of more than 300 medical experts and doctors from Zhejiang to assist Han will check in the next day。" Mr. Deng, the catering director of a Huazhu 188bet in Wuhan, told the Beijing News reporter，"I will set off from home immediately，After more than 5 hours of trekking，Finally rushed back to the 188bet。”While Wuhan is closed and traffic is suspended，When medical staff cannot get adequate rest，BTG Homeinn 188bet Group joins forces with Wuhan franchise owners，Coordinate 188bet resources，Provide support for the accommodation of medical staff in Wuhan。

For these stores that have been requisitioned by government agencies or medical and health institutions，Various 188bet groups also expressed their opinions，The franchise management fee will be waived during the expropriation period。To this，Stated by the relevant person in charge of BTG Homeinns，“As a well-known 188bet group in China，Should assume more social responsibilities during special periods。”

Founder of Huazhu 188bet、Chairman and CEO Ji Qi thinks，“In the process of fighting the 188bet,The advantages of large chain stores are fully reflected。Whether it is the purchase of epidemic prevention materials，Professional protective measures and operational guidance；Whether it is strong organizational ability，It is still an advanced technical tool；Whether it is abundant financial strength，Still a top talent resource，These are things that an independent 188bet would never dare to imagine。”

During the 188bet, unmanned smart hotels have obvious advantages

According to Ji Qi’s memories，2003 SARS period，There is a saying that "split air conditioners are safer than central air conditioners，Many guests are moving from high-end hotels to budget hotels。”In this epidemic，Huazhu、Advantages of domestic hotels such as BTG Homeinns，Not limited to this，The previously promoted “smart 188bet” has become a powerful tool for epidemic prevention to help “avoid human contact”。

Huazhu Group requires its more than 5,700 188bet to strengthen the implementation of intelligent contactless services from now on。

Currently，BTG Homeinn APP booking has specially added a self-service room selection function，Hotels with self-service machines will have self-service signs on the store reservation interface。The 188bet self-service machine has self-service ordering、House selection、Extended stay、Check-out and other functions，Just follow the prompts on the machine screen when using it；Some hotels provide robot delivery service，If you need to get takeout、Borrow items，You can use this feature to avoid contact with others。

January 30，Huazhu Group has even asked its more than 5,700 hotels to strengthen the implementation of intelligent contactless services from now on，Includes self check-in、Robot delivering goods、Zero second check out、Huazhu Club remote check-in, etc.，To minimize face-to-face contact between people and the time guests stay in public areas during the 188bet。To this，Ji Qi said，“Huazhu’s technology accumulation in previous years，Originally I wanted to reduce the workload at the front desk，Unintentionally plays the role of avoiding too much contact between people。So，Our front desk staff，Be encouraged、Guide guests to use self-service machines and check out in 0 seconds，Use online payment。The public security verification system has also been promoted in many cities，The entire process can be handled by yourself，This protects the guests，Also protect employees。”

The occupancy rate has dropped by 80%, we must also save ourselves to help prevent the 188bet

February 3，Home Inns (Gold Label) Pudong Avenue store in Lujiazui, Shanghai welcomed its first batch of guests after the Spring Festival。They are 100 employees from nearby companies who returned to work after the holiday，Because the collective dormitory cannot meet the standard of "individual home isolation"，So I chose to stay in the isolation room here。According to the store manager Mr. Yang，Currently there are still 20 employees in the 188bet staying at their posts，They basically haven’t gone home since before the Spring Festival，After receiving the notification，Carry out strict cleaning and disinfection work for all areas of the 188bet as soon as possible。“We now have to take the temperature of quarantined residents every day，Three meals delivered，And add a trash can，To standardize domestic waste classification and subsequent guest room waste disinfection measures。”

Aduo Zhuju’s 188bet products have been upgraded from traditional paper books to e-books、Audiobook。

Introduced by Zhao Huanyan,According to incomplete statistics，The occupancy rate of major 188bet has dropped by more than 80% since the Spring Festival，Some occupancy rates are less than 4%。On the one hand, the occupancy rate of major 188bet is low，On the other hand, how to safely isolate employees on their return journey has become a problem for many companies。In this case，BTG Home Inn Group combines post-holiday return trip、Home isolation needs of employees returning to work，Launching 188bet home isolation room pilot program，Under the guidance of the epidemic prevention department，Strictly implement disinfection and epidemic prevention measures。The first batch of pilot hotels involve Beijing、Shanghai、Guangzhou、Tianjin、Shunde、Jiangmen、60 hotels in 7 cities including Zhongshan。

Meanwhile，Huazhu also launched the "Safety and Private Room" service，188bet service covers thousands of operating hotels in more than 400 cities across the country，For takeaway、Labor-intensive industries such as express delivery have many employees、Industry segmentation” and other special isolation needs，Also launches personalized customized solutions。For example，Huazhu provides home isolation services for housekeeping aunts who return to Shanghai to work，Allocation of thousands of guest rooms across brands as "exclusive rooms"，Conduct temperature measurement and registration for each guest，In accordance with government requirements, special catering services are provided for guests。

Zhao Huanyan thinks，The opening of isolation rooms reflects the new measures taken by the 188bet industry based on social needs。In addition，Cross-border operations previously attempted by domestic mid- to high-end hotels，It has also become a new way to "self-rescue and minimize losses" during this epidemic。

Compared to the same period last year，Atour Group’s occupancy rate dropped by 85% during the Spring Festival，The business situation has been greatly affected。“Atour has evolved from a 188bet selling room nights to a lifestyle platform，Our non-188bet business is developing rapidly，Life e-commerce sales increased by 500% in the past year，So at this stage, our e-commerce sales of disinfection and cleaning products、Cleaning products are the key。"The relevant person in charge of Atour told the Beijing News reporter，"Also，Our Bamboo House should be one of the largest mobile libraries in the country，Zhuju’s new products have been upgraded from traditional paper books to e-books、Audiobook，This is also a new business format we can develop。”

Zhao Huanyan suggested,The 188bet can flexibly close and activate some floors according to the occupancy rate，To reduce costs。Also，Reduce costs as much as possible while fighting the epidemic、Research new needs emerging in society、Do a good job in human resources related work、Handle the relationship with employees，Prepare for industry recovery。The government and financial institutions will 188bet introduce measures to support the healthy development of the industry at the appropriate time、Reducing the burden on enterprises。

*Source of 188bet article: WeChat public account "Daily Travel News"(ID:xjblvyou)，Author: Qu Tingyi，Original title: "Local 188bet groups under the shadow of the epidemic choose to do this》.