March 28，The "Revitalization·Rebirth，And live broadcast simultaneously on multiple platforms。This summit gathers the strength of multiple industries，Joint Industry Association、Big names in the industry、Domestic and foreign 188bet online sports betting groups、B&B brand、Investment institution、Service Provider、Marketing agencies, etc.，Conducting the entire network for 10 hours、Industry-wide live broadcast，For the comprehensive recovery of the accommodation industry in 2020，Work together。Ye Ming, co-founder of Xizhu Technology, shared the theme of "A Brief Talk on the Road to Intelligent Hotels During the Epidemic" at the live broadcast。

Ye Ming said，During this epidemic，The biggest problem facing the 188bet online sports betting industry is not the increase in operating costs or the decrease in revenue，But now all the people are facing huge psychological panic，They dare not go to public places，Afraid to contact people outside，I don’t dare to travel either。In this case，Xizhu as a technology company，Can empower the 188bet online sports betting，Make users feel that the 188bet online sports betting is a safe place、A worry-free place、A comfortable place、A safe place。

The following is the full text shared by Ye Ming

(188bet online sports betting article is compiled based on the speech transcript，Zhi Hui slightly deleted)

Hello everyone，I am Ye Ming, the co-founder of Xizhu Technology，I am very happy to share it with 188bet online sports betting。

During this epidemic，I think the biggest problem facing the entire 188bet online sports betting industry，It’s not our operating costs or our profits that have decreased，But now all the people are facing a huge psychological panic，They dare not go to public places，Afraid to contact people outside，I don’t dare to travel, etc.。So I think in this situation this year，We are a technology company，Can empower the 188bet online sports betting，Make users feel that the 188bet online sports betting is a safe place、A safe place，So the first thing we have to do is to feel at ease，That is, to make 188bet online sports betting guests feel at ease，Be able to clearly know all the guests staying in our 188bet online sports betting，My identity information exactly matches my body temperature。

Because now many of our 188bet online sports betting guests go to the 188bet online sports betting，Our 188bet online sports betting has arranged for staff to measure their temperatures，But while taking the temperature，The first person-to-person contact，Make guests feel uneasy，Second，The temperature measured only proves that you were OK at that time，The temperature is no problem，But everyone also knows that the new coronavirus is a very complex new virus，After taking its temperature，It is very likely that symptoms will still appear，So if we allow guests to stay in the 188bet online sports betting with peace of mind，Our 188bet online sports betting must have a set of traceable products。So we Xizhu Technology launched the face recognition body temperature screening device，It mainly makes some changes to the 188bet online sports betting’s self-service check-in equipment，It has become a place where you can do self-service check-in，You can also take your temperature，It can also record people’s body temperature，Device with well-documented background。So in such a situation，No matter who is staying in the 188bet online sports betting，There will be a very good correlation between his body temperature at that time and his personal identity information。

And we can also check the data of these people in the background，Then when these people travel in the future，His body temperature and his identity information are completely bound。In other words，At this time we can ensure that all guests staying in the 188bet online sports betting，You can know his body temperature with one hand，Then we upload and collect his body temperature，At the same time, his body temperature is processed in the background，People who want to stop this epidemic appear，Cause panic。So during this year’s epidemic，We did the first thing，Let the 188bet online sports betting industry have a device，This device can monitor our users，The body temperature of our in-store customers，Thereby monitoring their body temperature，Plays a reassuring role。

I think if the 188bet online sports betting resumes work on a large scale this year，Be sure to regard peace of mind as a very important way，To reduce users’ panic，In this case, we will fully resume work、Full check-in can proceed smoothly，Because more panic does not come from physiology，But it comes from psychology。

Besides peace of mind，We have to do the second thing，It’s peace of mind。Because of this year’s epidemic，188bet online sports betting occupancy rates dropped across the board，The 188bet online sports betting’s operating costs are also facing huge challenges。In this case，What our technology company should do to help hotels，Reduce the 188bet online sports betting’s labor costs to the best of our ability、Operating costs，So we use some intelligent means to help hotels with some technological empowerment，Thus enabling the 188bet online sports betting to improve management efficiency，Reduce its operating costs。

The specific method is as follows，We first used a decentralized solution，Let the 188bet online sports betting install、Implementation、After-sales and maintenance become simpler，That is to say, the working time and efficiency of personnel will be greatly improved。What are the specific methods?？We have implanted a chip in the door lock，After the chip is implanted，We can count the power of 188bet online sports betting door locks，Who opened the door at what time，We can also do statistics，In this case，When the 188bet online sports betting door lock is out of power，We can arrange in advance for our engineers to replace these door locks in the 188bet online sports betting，Avoided contact between him and guests，It also reduces our 188bet online sports betting’s work and time costs。

Because everyone knows that we often encounter some minor glitches when staying in hotels，We hope that all smart devices in these hotels can be monitored 188bet online sports betting background to our R&D background，Monitor 188bet online sports betting background when there is a problem with the device，He will take the initiative to report them one by one，This means that we can know the operation status of the equipment 188bet online sports betting room in real time，When there is a problem with the device，We can deal with it as soon as possible，This means we can find problems before customers、Solve the problem，This also avoids direct contact between us and guests。

The energy consumption of the room is an issue of great concern to the 188bet online sports betting，Because the occupancy rate is actually relatively low now，How can a 188bet online sports betting rationally utilize energy consumption to reduce its operating costs？We have also made a very detailed plan for energy consumption，That is during the 188bet online sports betting operation，We analyze all aspects of energy consumption in the 188bet online sports betting，Mainly to manage the energy consumption of electricity，In this case，You can clearly know from what time to what time the energy consumption is the highest during the work process，How to reduce the working energy consumption of our 188bet online sports betting，Thus achieving the purpose of saving。

Finally, in terms of peace of mind，We also have a very complete smart 188bet online sports betting platform，It is also our independent research and development platform。The power statistics I just talked about、Device monitoring、Energy Management，And our energy saving strategy，All can be presented to everyone on this platform，You can also log in to this platform for management。This platform will also be used by us in hotels in the future。I have many functions that cannot be achieved by current PMS，Can be presented on this platform。

Third，Because the 188bet online sports betting is a service industry，Aimed at mass customers，In such difficult circumstances，We still want to make our customers’ stay comfortable，So we have to provide guests with a very comfortable service scene，Through intelligent linkage in all scenarios，Create a better check-in experience，At the same time, we also show our contactless concept to our guests。

Because staying in a 188bet online sports betting is nothing more than three scenes，Check in、Checking in and checking out。We pass a complete table，Linking all the links together，Forming a one-stop smart experience。First is the check-in process，What we are now advocating is a remote scenario，Because this contactless service is the service method that everyone cares about the most，Then what we want to do is to put the service in front，Always forward to the guest’s mobile phone，We can allow guests to turn on the air conditioning in the room remotely before check-in，Customize your favorite welcome music for the room in advance，At the same time, we are checking in on the mobile phone，On the offline self-service machine，Enter our identity information and scan the QR code to check in the room，No need to get the room card，Just scan the code with your mobile phone，Mobile phone entry，Swipe your face to enter。

So before moving in，We provide a service remote scenario，The purpose is to extend our 188bet online sports betting’s customer service，More front-end。Because it is actually difficult for hotels to show differentiation now，If you can forward the service to the guest’s mobile phone，Then you have more opportunities to be more differentiated than others。Main implementation methods of the pre-housing scene，We use a cloud control platform，This is our mobile WeChat mini program。We will help the 188bet online sports betting create a WeChat mini program，Then implant the things I just mentioned into our 188bet online sports betting’s official account，Or go to the WeChat applet，In this way, we can also increase followers of our 188bet online sports betting’s WeChat official account or mini program。

Then 188bet online sports betting living phase，What we always hope is to have a better service scenario，In fact, it is now 188bet online sports betting residence phase，Manpower is a very big challenge，Our service staff need to travel back and forth，The working time and intensity of the work will be very large。

Then we hope that guests will stay in the 188bet online sports betting，Initiate a request through our smart speaker in the room，While initiating the request，On the mobile phone of our service staff、On the mini program，A relatively clear list will be displayed on the service platform，It will be sorted according to time and urgency of need。Our service staff can get all the things he wants at the first time，Then deliver them one by one，In this case, our work saturation will be relatively low，Our service staff can actually save time，Use it to more reasonable or effective things。

So we are living in a residential setting，The first scene to be created is the service scene，Let guests’ service needs be met as soon as possible，And in this process, we can also supervise the service efficiency, service quality and service attitude of our service personnel。So，We process service requirements in batches。So how is it implemented?？We are 188bet online sports betting guest room，Guests just need to shout through our voice butler，Our housekeeper will receive such a message，The information will be fed back to the front desk，The front desk will then synchronize it to the room attendant’s mobile phone or wearable device，Then we can form the list 188bet online sports betting background，Just let him follow the list。Then the purpose is to achieve batch processing、Closed loop in time、These efficient and convenient work efficiency，At the same time, bring better services to guests。

In addition to the services and a front-end remote scene mentioned just now，The guest experience scene 188bet online sports betting room is also very important。A concept we have been promoting to our guests is surprise。Surprise is actually familiarity plus surprise，We always provide guests with familiar room service，But we have installed some very fresh technological elements 188bet online sports betting guest rooms，Create an unexpected feeling for guests，That’s a surprise。So we modified the smart devices 188bet online sports betting room，Making the room stay more scene-based，More experience。First，Our lights 188bet online sports betting room、Curtains、Air conditioning、These smart devices such as TVs can be used through our mobile phone、Smart control via voice terminal or touch terminal。

Users who received our smart speakers last year，The most common thing he said when making demands was to open the curtains，No matter what age you are，The first thing the user says when he wakes up 188bet online sports betting morning，Always open the curtains，So this is also a very interesting way for us to see on the platform。First we have a small program，That’s what I just said about customizing the mini program for hotels，The second is our smart housekeeper，You can put forward many demands through smart housekeeper，For example, send me a bottle of water，For example, give me a slipper，For example, help me turn on the light 188bet online sports betting room，Help me turn off the air conditioner 188bet online sports betting room，It is all executable。There are also some customized functions，For example, something with a relatively high degree of standardization，For example, ask for the WiFi password 188bet online sports betting room，Ask what time is breakfast，All can be achieved through it。

The third one is to open the door by brushing your face，This is the contactless service now advocated，After entering your face from the self-service check-in at the front desk，No need to press the elevator button 188bet online sports betting elevator，Go to the floor he designated by swiping his face，At the door of the room，He also entered the room by brushing his face，No need to touch the whole process，No need to get the room card，The safety and hygiene of guests are also guaranteed。

Except the live-in scene，We also have a post-stay scene，Also a contactless service。First in the invoicing process，Because many business customers need to issue invoices，Then we also moved the invoicing matter to our 188bet online sports betting room，The guest woke up through our speaker in the room and said I wanted to check out，Then a QR code will appear on the speaker，Scan this code in the room，Information completed，Then after going to the front desk，You can just take the invoice and leave，Or you don’t even need to go to the front desk，You get the electronic invoice，You can also do it directly，This avoids our non-contact，Or when checking out，We don’t need to get the room card、Return room card。Just leave。

At the final check-out stage，We can provide a truly contactless service，Avoiding crowding at the front desk during the peak check-out period，You can just leave the room and leave the 188bet online sports betting in a stylish way。The specific implementation method is through our mobile platform，Including our smart speaker synchronization to achieve，For example, help me issue an invoice，I want to check out，He will execute the corresponding scenarios，In order to meet the extreme demand for customer service。

I just talked about peace of mind、Safe and comfortable，Finally, rest assured。Because in the development process of Qizhu in the past few years，We have always advocated a concept，Our service really begins after the product acceptance is completed。We must let hotels learn how to use such products，And we must use technical strength and our after-sales strength to ensure that such a service can be carried out long-term and effectively。We are very solid in localization services and localization training for hotels。We can provide online training and offline guidance，Our 188bet online sports betting products will be regularly upgraded online，Training our 188bet online sports betting’s engineering staff，Let him grasp our products in time，Learn about our products。We will also arrange our operational after-sales personnel offline，Go to the 188bet online sports betting regularly to inspect our products，Including training for our offline staff，Let him be proficient in such products。At the same time, we also have 7×24 hours online service，The average service time can basically be within 1.Handle our after-sales and operation and maintenance situation within 5 hours，Ensure that every room that cooperates with Xizhu can operate normally and stably online，At the same time, it also ensures the 188bet online sports betting’s income。

Function expansion in the future，Because with the advent of the 5G era，The concept of the Internet of Things will definitely have a big explosion in offline scenarios，Then the 188bet online sports betting serves as a very large traffic entrance，We hope to help hotels generate more offline revenue。In other words，We hope inside the 188bet online sports betting room，Through the continuous enrichment of our smart products，Form a very complete ecology，When the guest is staying in the 188bet online sports betting，He will be thinking about how I can bring these smart products home。

So investors who will cooperate with Xizhu in the future，Don’t worry about smart products becoming obsolete after installing them，We can continue to update and iterate，And it will not affect the 188bet online sports betting’s business、Without damaging the 188bet online sports betting decoration，Continuous updates and iterations，So that our 188bet online sports betting investment can keep pace with the times，I won’t become a very outdated thing。So。We make cooperation between hotels and cooperation between us，Through localized services、Complete after-sales service、Detailed training and function expansion，Let the 188bet online sports betting have peace of mind。That’s all my sharing, thank you!

ZhenXing·Resurgence·2020·China Cultural 188bet online sports betting Accommodation Digital Summit is being broadcast live，Click the linkYou can go directly to the live broadcast 188bet online sports betting