How to deal with tourism losses caused by the epidemic？Ningbo City passed the "Ming Dynasty"、Extension、Change、Retreat、Award” five-step working method，Pre-emptive intervention、In-process optimization plan、Build confidence afterwards，Earliest to be realized in the province188bet app download 100% agreement change, 100% settlement and refund.

The epidemic coincides with the Spring Festival Travel Golden Week，The tourism business is therefore suspended。What to do if you have already booked a trip？How to refund tourists’ money？How travel agencies can overcome difficulties？Special work class established in Ningbo，Find out the travel route in the shortest time、Number of people in the group、Loss data，formedNo mass incident、Does not generate major public opinion、Do not cause industry bankruptcy，Strive to build confidence in travel agencies’ resumption of work with the “Three Nos and One Strive” approach, relevant departments work together to promote this.

“This time involves more than 200 travel agencies in the city、More than 10,000 groups、The problem of group cancellation and unsubscription of more than 230,000 tourists，The refund amount involved exceeds 400 million yuan.”Introduction from the relevant person in charge of Ningbo Culture, Radio, Television and Tourism Bureau，Short time，Ningbo has discovered the "Ming"、Extension、Change、Retreat、Award” five-step working method。That is, based on relevant legal definitions，Clear the travel agency’s right to refund according to law；Guide tourists to postpone their travel as much as possible，Not only protects the rights and interests of tourists but also relieves the financial pressure of travel agencies；Guide travel agencies to innovate "refund, change or change" products，New product launch、New line，stimulating local tourism consumption；Encourage travel agencies to talk about the overall situation、Take responsibility、Tree brand，Retreat as much as possible；The government cashes in the 2019 city-wide tourism bonus in advance，Referring to the city for travel agencies that have outstanding performance in group cancellations and cancellations、Appropriate rewards will be given by the county and county finances。“Our meticulous work enabled us to achieve double hundred clearance on March 31st。23.520,000 tourists 100% signed a settlement agreement with the travel agency，Visitors who chose to refund have 100% refunded。”

“The travel agency utilized the 48.57 million yuan service quality deposit refunded by the management department、100 million yuan upstream enterprise seeks return of funds，Advanced 2.9.3 billion yuan refund fee。But at the same time，They are also a hugely affected industry。For this，Ningbo actively injects vitality into the tourism industry。”The person in charge said，Ningbo organized party members and cadres to visit more than 90 travel agencies and more than 300 key cultural and tourism enterprises，Carry out “Send Care、Find out the truth、Listen to demands” activity；Working with 5 city-wide travel insurance agencies，Arrange 2 million yuan in funds，Subsidy to more than 20 travel agencies；Establish a special credit loan of 1 billion yuan，Granting credit to 17 cultural and tourism companies19.100 million yuan，Issuance of loan 12.0.1 billion yuan；Adjust financial funds of 60 million yuan，Provide interest subsidies to extremely needy enterprises that receive new loans，Political and Bank Collaboration，Relieving Financing Problems。

Start from April，Ningbo launches 100 million yuan cultural tourism consumption coupon。Citizens and tourists at scenic spots、Enjoy discounts at star-rated hotels with coupons。A total of 70 million yuan in consumer red envelopes were distributed during the "Ningbo Ningbo" cultural tourism benefit consumption season，Introducing 50,000 50% off scenic spot tickets、5,000 B&B listings with 30% discount。Maritime Silk Road、Cultural Tourism Expo、B&B Promotion Conference、Rural Tourism Festival、“Look at the sea along the canal” and other promotional activities，Study and travel、100 quality routes including fitness and health care，Local tours in more than 20 towns and villages、Country Tour、Special products such as self-guided tours are also being launched one after another。

Today，The tourism industry is gradually recovering。The "May Day" holiday that just passed，Ningbo city tourist attractions、Hotels and rural tourist spots received a total of 262 tourists.90,000 people，Realized tourism revenue 23708.750,000 yuan。

*Source of this article: Guangming Daily, Author: Zeng Yi,Original title：《Ningbo: 100% agreement change and 100% reconciliation and refund for epidemic-related tourism》.