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The number of Chinese people traveling overseas is increasing year by year,The format has also been upgraded from “a visit here” to an in-depth experience。Outbound 188bet online live casino is hot,188bet online live casino agencies are opening branches overseas,This makes it more convenient for Chinese tourists to find “one of their own”。
Outbound 188bet online live casino is booming, OTAs are thinking carefully
May this year,Ctrip’s branch in Japan quietly opened,Receive tens of thousands of independent and group guests who book through Ctrip every year、Guide、Emergency,And handle emergencies。
Tuniu will also build 100 overseas destination service centers within 3 years。Already in London、Paris、Hamburger、Frankfurt、Caesar 188bet online live casino, which has established overseas branches in Los Angeles and other overseas destinations, also said,As the outbound 188bet online live casino craze further increases,In the future, branches will be established in Asia, North America and other regions,Leverage the advantages of integrated services at home and abroad。
OTAs are setting up 188bet online live casino locations one after another to develop “destination services”
“I will go to Thailand in March,Free 188bet online live casino。But I was very busy before departure,Didn’t do any strategies,When it comes to selling ducks, they usually go to Thailand。After getting off the plane, it took a lot of effort to find the hotel,I didn’t dare to go out the next day,Had no choice but to post on Moments,Ask if you know any local friends,Help me who can speak Chinese。"Ms. Zhuang, a citizen, said。
This Spring Festival,For the first time, the number of outbound tourists in my country has exceeded the number of domestic inter-provincial tourists,Accounting for more than 60% of the number of tourists。On the other hand,The number of independent travelers has also increased significantly 188bet online live casino past two years。January-November 2014,The number of self-guided tours in my country increased by 26% year-on-year in 2013.8%。
The trend of independent 188bet online live casino has brought tourists’ demand for scattered tourism products。Tickets to local scenic spots、Local tour guide、Local car rental、Catering、Hotel、Leisure and entertainment, etc.,These are tourists’ rigid needs during 188bet online live casino,They need to be more convenient and faster、More "understanding" Chinese services。
November 2013,Ctrip established its first 188bet online live casino branch in North America,Join Canadian tourism agencies and airlines to launch direct flights、Skiing and other products;August last year,Ctrip established its second 188bet online live casino branch in South Korea,Operating island-wide buses in Jeju Island,Provides convenience for independent travelers,Received numerous positive reviews。
May this year,Ctrip Japan branch officially opened in Tokyo,Total area 315 square meters。Ctrip has sent a group tour to its Tokyo branch、Free 188bet online live casino Packages and Large Accommodation Division、Financial Business Department、Local fun、Employees of HR and other departments,It is expected to increase to 20-25 people by the end of the year based on market demand。
Meanwhile,A statistical data released by the Japanese Ministry of Foreign Affairs,188bet online live casino entry visas issued by Japan to foreigners in 2014 (approximately 287.380,000 items) sets the highest annual record so far。Among them,70% of the total 188bet online live casino visas issued to Chinese people,The largest proportion。
It is reported,188bet online live casino next 3 to 5 years,Ctrip will set up 1,000 ground service centers around the world。
Ctrip is not the only one eyeing the field of “destination services”。2014,Tuniu launches innovative "air ticket + ground transfer" product,Due to omitting the intermediate link,Tuniu’s domestic 188bet online live casino business achieved triple-digit growth。“Air tickets + ground transportation” accounted for 50% of domestic products in 2014。
With the surge in the number of outbound tourists,Tuniu.com is also preparing to expand this innovative business to 188bet online live casino markets。May 11,Tuniu announced the "Three Ones" strategic plan: to build 100 188bet online live casino destination service centers within 3 years;The total number of destination products will reach 1 million;Among them, 5 core areas will be established for direct procurement in 188bet online live casino destinations,Europe respectively、America、Japan、Thailand and South Korea。
Local enterprise Zhejiang New World International 188bet online live casino Service also has a branch in the United States。“As the number of outbound tourists continues to grow,The demand for personalization is also becoming increasingly prominent。
Our American branch not only develops local characteristic routes and destination tours for tourists,Also provides customized services for individual travelers。For example, a customer wants to see a doctor 188bet online live casino United States,Our branch provides reservations、Accompanying and other services。
Another example,You are traveling by car in the United States,Passed a rather distinctive small village along the way,You can book the most cost-effective local hotel through our branch。Anyway, there is an 188bet online live casino institution there,Visitors can experience a more extreme service experience。
Xu Min, Chairman of Zhejiang New World International 188bet online live casino Service, thinks,"In the early days,Hong Kong、Taiwan’s 188bet online live casino agencies have already opened branches in overseas markets,All branches are now very mature。”
For example, Lion 188bet online live casino Agency in Taiwan,It turns out that its branch in the United States only serves local customers,Now the service targets North America、Central and South America and even Southeast Asia、West Asia、Europe and Africa Tours。As the Chinese outbound 188bet online live casino market becomes larger and larger,It is an inevitable trend for 188bet online live casino agencies to ‘go abroad’。”
Focus on improving customer experience and serving tourists 188bet online live casino “last mile”
"In the final analysis,188bet online live casino companies both online and offline,The core is service,Tourism products and services must eventually be implemented。
Especially the outbound 188bet online live casino sector,188bet online live casino agencies set up branches overseas,The fundamental starting point is to comprehensively control the quality of landing services、Improve the efficiency of ground services and strengthen overseas procurement channels, etc.。
For example,For companies that do not have branches overseas,When its guests encounter problems during overseas 188bet online live casino,He often needs to talk to the team leader first,The tour leader communicates with the tour guide or the tour leader then reflects it through the domestic planner (manager),Domestic operation platform will communicate with overseas transportation agencies、Solve the problem,The whole process takes a lot of time,The results may not satisfy tourists yet,Because the key party in the final processing is the overseas pick-up agency。
Our company has ground service centers in Japan and Thailand,The person in charge is dispatched from the Hangzhou headquarters,Able to proactively understand tourists’ needs and quickly and effectively resolve various emergencies。" Mr. Wang, a staff member of Zhejiang Wanda Tourism Group, told reporters,“Overseas branches not only provide ground pick-up services for customers organized by the group’s 188bet online live casino agencies such as Everbright International 188bet online live casino Service with outbound qualifications,It can also develop more competitive special products in depth。
Take Thailand 188bet online live casino products as an example,In addition to promoting the regular Jinsha Island,Also launched ‘Muse Island、One island, one hotel’ product,The Amazing Hotel in the product is the largest island hotel on Koh Lan in Thailand。
These products all rely on the local branch’s control and integration of ground connection resources。With the increasing trend of individual 188bet online live casino,The last mile of serving tourists is particularly critical,We will also focus on popular outbound destinations in the future,Continue to develop and establish more overseas ground service centers。”
The relevant person in charge of Ctrip’s vacation department told reporters,Ctrip saw the broad prospects of the Japanese 188bet online live casino market in 2010,Thinking about setting up a branch,But the plan was postponed due to various reasons。
2013,Ctrip starts layout,Trial operation in 2014。As the popularity of 188bet online live casino to Japan continues to increase this year,Provides a good opportunity for Ctrip Japan Branch to officially launch external operations。
"Through 188bet online live casino locations,On the one hand, it can provide local services for tourists who book products through Ctrip,It can also better integrate local tourism resources,Provide tourists with more diverse products。Also promotes Ctrip’s brand in Japan。”
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