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LoginThe UK’s 5 million businesses employ a total of 25 million people,Total turnover exceeds £3.5 trillion。Small businesses alone account for 99 of all private businesses.3% share,And accounted for 48% of private sector employee employment,33% share of total private sector turnover。Therefore,It’s surprising that these companies ignore travel cost savings。
"Unfortunately,Currently we do not have any members realizing travel-related revenue,And this is not our main scope of work," said Jack Nelhall, senior press officer for the Federation of Small Businesses。
Of course,Jack is not obligated to negotiate deals for its member companies,But not being able to help feels like a missed opportunity。More than two-thirds of all small and medium-sized enterprises are involved in the wholesale and retail industry,18% belongs to the construction industry,Another 15% belong to the professional technology industry。
Of course,Not all of the two-thirds of the 15 million employees mentioned above will travel 188bet app download on business。However,Even if only 1% of these employees spend no more than £100 a year on travel,The total cost will also reach 15 million pounds。and,Considering the cost of traveling today,It can be assumed that these employees will spend much more than this amount on travel。
This is something the folks at the Federation of Small Business Travel Programs realized five years ago。CorporateTraveller was originally a travel management branch established in the UK by Australia's Fresant Limited,It was established in 2010,Specializes in serving small and medium-sized enterprises。The company’s annual turnover exceeded 200 million pounds in June last year。
According to Corporate Traveller regional manager Donna Crompton said,It is not easy for the company to achieve such an achievement。
“Some companies’ annual travel expenses are 200,000 pounds,But such a company may only have 6 travelers。The scope of the small and medium-sized enterprise market is quite huge,Available for companies with annual travel expenses from £50,000 to £2 million。So you have to be flexible,Because there are considerable differences between customers。
When dealing with small and medium-sized enterprises,Must establish a direct relationship with them,Either through their travel booking staff,Either through its purchasing department。
Larger companies have their purchasing staff ready。No one tells small and medium-sized enterprises what to do,Therefore must cooperate with it as its purchasing supplier。These businesses want someone to manage their travel,Make business travel cost-effective,He hopes to obtain the negotiated price,I also hope to be involved in business travel management。”
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Said Nigel Meyer, Chief Operating Officer of Fraedom (a newly established branch of the Business Travel Services Group), “We have served large enterprises in the past,But I have been dealing with small and medium-sized 188bet sports betting app download enterprises。In the past decade or so, telephone services have gradually shifted to online services,We view SMEs as an opportunity to further expand our customer base。”
Corporate Traveller and Fraedom adopt almost the same approach。CorporateTraveller regional manager Crompton repeatedly emphasized the "personalization" of small and medium-sized enterprises,Meyer emphasized that Fraedom is a technology-driven company,Also has a highly professional support team。
“I have been working in the tourism industry for many years,And in Corporate Worked at Traveller for 7 years,What I like is dealing with the relationship between people," Crompton said,“You must get to know your client’s travel reservations person、Business Manager,Even get to know their traveling staff。To a large extent everything is based on relationships,To become a member of the other party’s company,Not just a service provider。”
Meyer calls Fraedom "a comprehensive service and solution provider ”、"Excellent online services available,Also supported by telephone service。We give our clients high visibility into costs。One of the challenges they face is that they often don’t know how costly it is,I don’t know where the money is spent。”
Fraedom launched at Business Travel Show 2015,And will only serve small and medium-sized enterprises,That is to say, not all markets will be involved。“Our business started in the UK,We are gradually working hard to start from the British market,And make sure our positioning is correct,”
What Meyer said,“I think the company’s next target market will be Australia,Because this country is also suitable for doing business among small and medium-sized enterprises。”What about Europe?"Not 188bet Online Sports Betting and Casino currently,But we will not miss any opportunity。”
Small but mature
SMEs may be small,But not immature。“I think SMEs understand the travel business pretty well," Crompton said,"Looks like they came to us for help,Want us to offer something they can’t get,But that’s not the case。
Like large companies, they also want access to technology,And want faster turnaround time。Travel is often a last-minute matter,They need to make sure they just call and say ‘I have to go to Germany’,Travel consultants can learn the information of travelers,Know where the traveler is going in Germany、Which hotel do you want to stay in。
This is a high-touch service,But it’s a good idea。We work as a team,Every team has customer information。We hope that customers will come to us to handle business travel projects,Because our ultimate goal is to provide them with the best service we can。”
When small and medium-sized enterprises grow up
Of course,Fraedom’s customers will grow,One day I will seek full services from the business travel service group。Does Fraedom realize this?Meyer has no comment,He said,"If we win a customer,And this customer grows,Of course we hope to work hard to cooperate with the business travel service group,Implementing solutions behind the scenes。”
Related data of small and medium-sized enterprises:
According to British Business、Name of the Ministry of Innovation and Skills,The number of private companies in the UK exceeded 5 million for the first time last year。
The number of non-employing companies (i.e. pure traders) increased by 7%。The number of new businesses hiring employees increased by 6.60,000,That is an increase of 5.5%。
Out of 5.2 million 188bet sports betting app download private companies registered in 2014,99.3% are classified as "small businesses",99.9% are counted as small and medium-sized enterprises,Only 0.1% are classified as "large" companies。
Small businesses account for 48% of the UK private sector workforce,The turnover accounts for 33% of the total turnover of private enterprises。According to British Business、Department of Innovation and Skills Computing,UK small businesses have a total turnover of £1.2 trillion。
31,000 mid-sized companies employing 3.1 million people,Annual turnover of £480 billion。
The number of employees in small and medium-sized enterprises is 15.2 million,Accounts for 60% of the UK private sector workforce。Its total turnover is £1.6 trillion,47% of total UK private sector turnover。
Estimated by European Commission,There are 21.6 million SMEs across the EU (defined as having fewer than 250 employees or an annual turnover of less than €50 million),Total employees are close to 90 million,28% of EU GDP。
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