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LoginReport clues based on complaints,The National Tourism Administration supervises and supervises key cases in Hainan。December 8,The National Tourism Administration notified the recent supervision、Two typical cases that disrupted the order of the tourism market。
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Revoke the business license of the travel agency involved,Revoke the tour guide certificate of the tour guide involved、No re-application within three years
Case history:September 1, 2015,Tourist Wu and his party signed up for a three-day and two-night Hainan tour,The honest guide price of this line is 541 yuan/person。The contract price signed by Hainan Hanglv Travel Agency Co., Ltd. and tourists is 350 yuan/person,After that, Wu Moumou and two people will be transferred to Hainan Juntong Holiday Travel Agency Co., Ltd. for reception at a price of 340 yuan/person,The travel agency arranged additional paid travel items without consulting the tourists during the itinerary,The tour guide Lin Daoli appointed by the agency forces tourists to consume。
Penalty result:Based on the provisions of Article 98 of the "Tourism Law of the People's Republic of China" and Article 62 of the "Travel Agency Regulations",The Hainan Provincial Tourism Commission imposed an administrative penalty on Hainan Hanglv Travel Agency Co., Ltd. to revoke the travel agency business license;Administrative penalty of revoking the travel agency business license of Hainan Juntong Holiday Travel Agency Co., Ltd.;Administrative penalty of revoking tour guide license for tour guide Lin Daoli,Within three years from the date of punishment,Do not reapply for a tour guide license。Penalty results included in bad tourism business service information,And transferred to the tourism operation service credit file,Announced to the public。
Case 2、Hainan Haishijie 188bet app Travel Agency changes the itinerary of the travel contract without 188bet app Authorization、Case of deceiving tourists into purchasing items at their own expense
Revoke the business license of the travel agency involved
Case history:September 23 to 27,Hainan Haishijie Travel Agency Co., Ltd. is entrusted by 4 travel agencies including Hunan China Travel International Travel Service (Youtu Travel),Organize and receive a "Five Days and Four Nights Tour" individual group consisting of 12 people。The travel agency did not obtain the tourists’ consent,Change the tour items without authorization、Add self-paid items to the itinerary,Obtaining improper benefits。
Penalty result:Based on Article 33 of the "Travel Agency Regulations"、Provisions of Article 59,The Hainan Provincial Tourism Commission imposed an administrative penalty on Hainan Haishijie Travel Agency Co., Ltd. to revoke the travel agency business license。Penalty results included in bad tourism business service information,And transferred to the tourism operation service credit file,Announced to the public。
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