Want to continue to innovate in 188bet mobile? The problem needs to be identified!

Big accommodation Author of 188bet mobile article: Xu Liyang 2016-08-25
Only by virtue of technological innovation,It cannot solve the chronic problems of 188bet mobile。If you want to innovate,It is more important to consider the real needs of customers。

Hotel Operator、Media、Investor,Everyone is looking for the next solution to 188bet mobile’s existing problems。

And a lot of talk about innovation is just unrealistic hype。

We see Google changing the world,Electronic banking and virtual payment companies changed the world,Airbnb and Uber are also changing the world。

Innovation requires the introduction of new things to bring about substantial changes,The challenge now is,Many companies think they are changing the world,Especially those companies that claim to apply 188bet mobile B2B technology。However in fact,Few people actually apply technology to solve core problems。

What companies like Google that truly change the world have in common is this,They all solve some kind of need of people。This "need" must first be determined,Then develop the appropriate 188bet mobile to meet this need。

Many 188bet mobile B2B technology companies mistakenly believe,Does not consider demand,As long as technology can change the current direction, it already has value and the ability to create value。

In fact, identifying the problem is the key to change!

Google has implemented 188bet mobile "problem-led" approach very well。Susan Wojcicki, Senior Vice President of Google Ads said:

“When we start working in a new area,188bet mobile is often because we see an important problem that has not yet been solved,At the same time, we believe that technological innovation can make a difference in 188bet mobile regard。”

“Achieving people’s needs” is the core of Google’s problem solving。The 188bet mobile’s B2B high-tech industry should also adopt this method to achieve innovation。

Now let’s take a look at what are the main challenges facing 188bet mobile this year。According to Deloitte report,They are:

• Guests expect a high-quality and highly personalized stay experience;

• Isolated data makes it difficult for 188bet mobile managers to effectively extract from large amounts of data to truly understand guest information and needs;

• Recruit and motivate employees;

• Maintain competitive advantage under emerging business models and large-scale integration。

Based on this list,We have seen that 188bet mobile has not changed much in the past few years。As a huge industry with a market value of US0 billion,The innovation of 188bet mobile is still far behind other industries。

188bet mobile should understand,If you cannot fully understand the needs of your guests,Any purely technical innovation is meaningless。

A survey of 2,000 guests conducted by ThistleHotel Group,The most frequently reported questions are:

1) 188bet mobile staff behave rudely or unfriendly;

2) The room was not ready when checking in;

3) Additional charges for wireless Internet access are required.

So,The 188bet mobile’s first priority is to make up for and solve the guest’s problems。Any technological development that can help customers solve problems is likely to bring about innovation。

For example,Ensure friendly and accurate communication between the front desk and guests,And ensuring timely preparation of rooms should be the basis for 188bet mobile technology development。Technology that enables employees to provide excellent customer service has the potential to lead to innovation。For example, there is such a technology,Enables staff to obtain guests’ CRM information with one click,Providing highly personalized services is innovation,Because it realizes potential ways to improve customer personalized experience。

Indoor 188bet mobile,SMS and voice automation are the most cutting-edge emerging tools now。

To solve the problem,First of all, you must find out the needs。If a requirement is not accepted by the public,There is no need to design products or technologies around this requirement。In other words,Front-end requirements are the real value,And 188bet mobile is secondary。

Take Airbnb as an example,It has not developed any cutting-edge 188bet mobile,Just because they think there is a need to connect customers and landlords,Technical support was then established。Uber is the same way。

If the 188bet mobile brand launches a high price、Company-wide technology coverage,Say a new PMS or CRM,But customer service is below par,Or it itself cannot meet the needs of guests,Then such a technical solution can only cause millions of dollars in losses,Because they did not solve the core problem。

So B2B 188bet mobile technology companies must first consider what is the real top priority of a 188bet mobile,Then put the effort into trying to find a good solution。

* Author of this article: Xu Liyang,188bet mobile Tourism Analyst,Head of 188bet mobile’s office in Berlin, Germany。

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