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LoginYou can book a room using WeChat,The waiter said "Hello" and "Welcome",The room is equipped with an electric kettle and instant noodles,Fried noodles and white rice porridge are served for breakfast...The US hotel industry is working hard,Hope to increase Chinese service,Make Chinese tourists feel at home。Industry estimates,China is about to "catch up with the Premier League Day",Becoming the largest source of overseas tourists in the United States。
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As reported by the Associated Press on March 31, citing industry insiders,Not just New York、Traditional tourist distribution center cities like Los Angeles target Chinese tourists,Boston、Las Vegas、Seattle、Relatively smaller cities such as Washington-D.C. are also taking action。
These local industry associations also organize delegations to major cities in China to promote “American travel”,Establish an office to strengthen relations with China。
The Washington Convention, Exhibition and Tourism Organization "DestinationDC" 188bet online sports betting launched a certification program called "Welcome China" last year,Encourage local tourism practitioners to launch customized services for Chinese tourists。
Elliot Ferguson, CEO of this group thinks,In terms of serving tourists from different cultural backgrounds,The United States has traditionally lagged behind other popular tourist destination countries,“We take it for granted that one model can fit all。Frankly speaking,This is not the way to welcome guests”。
We hope Chinese tourists will feel at home
American tourism industry insiders pointed out,Chinese tourists usually spend money on shopping,If you can save money on accommodation, save money。This habit is changing now,Chinese tourists with stronger spending power advocate “eating all the food”,Have fun,Stay well”。Meanwhile,Many Chinese tourists come to the United States for the first time,Eager for new experiences,I also hope to have a good rest as at home。
InterContinental Hotel、Hilton、Starwood、Luxury hotel groups such as Marriott are therefore trying their best to attract Chinese tourists。
InterContinental Hotels Group launched the "Continental Road" project two years ago,Provide UnionPay card payment for Chinese guests、Chinese TV Channel、Chinese service staff at the front desk and 24-hour Chinese phone service,Chinese tea is prepared in the guest room。
Also two years ago,Hilton Hotel Group announces expansion of “Hello” program。Guest room equipped with electric kettle、Jasmine tea、Slippers,Rice porridge with condiments served for breakfast、Fried noodles or fried rice,And snacks。Tableware includes more than just knives and forks,There are also chopsticks、Spoons and saucers for condiments。
Said Angela Vento, General Manager of Sheraton Boston Hotel,This hotel has been providing services that Chinese tourists are accustomed to since 2013,Includes instant noodles、Green tea、Slippers、Bathrobe。The Four Seasons Hotel in Washington’s Georgetown neighborhood is looking to serve more traditional Chinese dishes,Make room service and restaurant menus meet the needs of Chinese guests。
In Las Vegas,Caesar Entertainment Group arranges for employees to receive basic Chinese cultural etiquette training,Chinese tourists can book and pay for rooms at some Caesars Entertainment resorts through WeChat since last year。
Chinese people with big wallets
Data released by the U.S. Travel Association shows that2011,The number of Chinese tourists to the United States exceeded one million for the first time,Nearly 2.67 million people in 2015,It is expected to reach nearly 6 million by 2021,More than the UK and Japan,Becoming the largest group of overseas tourists in the United States。Some aviation industry figures are optimistic,By 2025,The number of Chinese tourists visiting the United States will increase to 17 million。
2008,Chinese tourists spend less than US$2,600 per capita in the United States;2012,This increases to nearly $6,000,According to statistics from the U.S. Travel Association,At this stage it has increased to approximately $7200,Higher than other overseas tourists。
November 2014,China and the United States reached a reciprocal visa agreement,Business for both parties、Tourists issued multiple-entry visa valid for 10 years。2014 to 2015,New York、Dallas、Boston、Seattle、San Jose、Washington and other American cities have opened new direct flights or added flights to Chinese cities。
Although the new U.S. administration has tightened entry restrictions,There is uncertainty about Sino-US trade policies,American tourism industry person said,Their attitude of welcoming Chinese tourists will not change。
*Source of this article: Beijing Morning News; original title"Chinese tourists become the new "gods of wealth" in American hotels: major cities play the China card"。
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