It’s not easy to list moments in the past year that had a meaningful impact on the 188bet mobile。Everyone has an area of ​​expertise，Sometimes it’s hard to see the impact of a given moment on overall 188bet mobile trends。

My choice of important moments from the past year and the coming year is entirely my personal opinion，But it is also a common view in the 188bet mobile。

The reason why I think these moments are so important，It is because of the impact of structural changes on the industry，188bet mobile true both for its own impact and for the operational solutions it provides to customers。

Also，My choice was also influenced by the travel industry’s continued focus on customer experience，188bet mobile one of the best things we do，We should continue to think deeply about customer experience。

After all，188bet mobile the basis for us to make money，188bet mobile also when we start to see ourselves less and less as a member of the tourism industry，Reasons for increasingly seeing yourself as a member of the hospitality industry。188bet mobile more consistent with our values，And can promote the development of the tourism industry in the next few decades。

2014 Landmark Moments: Priceline Acquires OpenTable

For me，The biggest change in 2014 is Priceline’s acquisition of OpenTable，As a journalist and restaurateur，188bet mobile moment brought me a double surprise，It indicates that the restaurant has finally occupied a place in the tourism field。

188bet mobile acquisition marks a watershed moment，Because restaurants have long been irrelevant to technological advancement。The catering industry has really begun to embrace mobile technology in the past year，Develop customer-centric solutions，Improve the overall customer experience and increase restaurant profits。

188bet mobile a lot of work for a person、Low-profit industries are very important，This industry is highly competitive，Meager profits，Customer experience is crucial to profitability。

One of the most profitable and popular restaurateurs，Danny Meyer of Union Square Hotel is also an investor in OpenTable。Meyer has long understood that technology can improve operational efficiency，Ensuring seamless delivery to all types of customers、Continuous experience。188bet mobile idea finally led to investment in the catering field，The once conservative industry is beginning to embrace change，The catering industry has entered a more structured stage、More advanced tourism fields，will benefit a lot。

The restaurant thrives on locals and tourists，Usually outsiders want to eat at restaurants that are popular with locals。Sometimes，The restaurant appeals to both locals and out-of-towners，The dual strategy of targeting locals and tourists is important to the long-term development of the restaurant。The travel industry understands 188bet mobile combination，And learn how to stay focused on technology and how it can be used to improve customer experience。

On the other hand，The restaurant industry has entered the tourism field，The tourism industry has also discovered the potential of restaurants in hospitality services。188bet mobile why I think Priceline’s acquisition of OpenTable is a leap for me，We are talking about reception services，Instead of traveling。

From a broader perspective，188bet mobile the service industry。Ultimately it’s not about traveling from one place to another on vacation，But go deeper、A more interactive perspective on people in a restaurant、Hotel、Reasons for spending money on air tickets, etc.。

People obviously want to have fun and relax，But they also long for richer meaning through face-to-face contact、A more unforgettable experience。188bet mobile the reception service，Not just travel，Not just food。

188bet mobile combined push for hospitality services will change the industry for the better、More professional，Will continue to provide a high-quality experience，and maintain healthy growth，Because more and more people are beginning to pursue experiences beyond materiality。

A landmark moment in 2015: The moment for a seamless 188bet mobile experience is finally here

Business travelers in 2015 188bet mobile rejoice in the expansion of hotel keyless entry services around the world。

188bet mobile means there will never be another terrible moment like 188bet mobile，Returning to the hotel room after a day and night of conference activities，I found that the room card was demagnetized，Although the room card was not placed with other credit cards or mobile phones all day，But the door lock just can’t read the card，The door just won’t open。188bet mobile scene is almost the worst thing about staying in a hotel，Not only will it reduce customer satisfaction，It will also affect work due to frustration and fatigue。

The second biggest pain point for hotel customers is having to wait 30 minutes at the front desk to check-in。So mobile check-in and keyless door opening 188bet mobile the most meaningful moments in 2015。

Brands such as Starwood Hotels and Hilton Hotels have begun testing the application of 188bet mobile technology，Startups such as CheckMate and OpenKey are also enthusiastically testing the technology，Signed a cooperation agreement with the hotel and applied keyless door opening technology globally。

188bet mobile something to be happy about for hotel customers，The two major pain points will be solved soon。

Another potential benefit is service improvement，Because the front desk staff can handle other matters。188bet mobile why keyless door opening makes a lot of sense，Hotels are beginning to actively apply this technology，This change should be taken seriously by hotels and customers。

Hotels must seriously consider how to use their spare time to improve services，Instead of layoffs。If layoffs，Customer satisfaction may remain unchanged or may decline，Then how to deploy idle employees is very important。Or lay off employees and increase service facilities，No matter which measure is taken，The most basic thing is to continuously improve the overall customer experience。Customers 188bet mobile delighted with keyless service，Therefore there is huge room to further improve customer experience，And quickly improve customer satisfaction。

Also，Customer reliance on mobile phones gives hotels access to new data and touchpoints with customers。Smartphones are central to the 188bet mobile room experience，Connect the client to all features of the room interior (e.g. curtains、TV, etc.) connected，Also includes other 188bet mobile facilities。

188bet mobile connectivity starts with smartphones，Customers now have every reason to make the switch with the 188bet mobile。The whole trend and shift in focus is on how hotels use smartphones、Interacting with customers rather than just through face-to-face contact。

Given the far-reaching impact of these changes，I think the seamless hotel experience driven by mobile trends 188bet mobile the most significant moment of 2015。